Office Administrator

3 days ago


Harrogate, United Kingdom Mowbray Square Medical Centre Full time

**Job overview**

We are seeking to recruit to our Administration team based here at Mowbray Square Medical Centre (MSMC) in Harrogate. This is an exciting opportunity to join a dynamic, busy team supporting our clinicians in the delivery of high quality patient care in modern, purpose-built premises.

The role is office based and primarily not patient facing. Training will be given on all aspects of the role as required.

The ability to work across and familiarise yourself quickly with different IT systems would be an advantage.

**Main duties of the job**

To support the Administration Manager with the work of the Mowbray Square shared administration team. To proactively work to ensure patients are recalled in line with their clinical need and to process patient medical records coming into and leaving MSMC practices. This will include:

- Ensuring appropriate invitations are produced and sent to patients in a timely and appropriate manner.
- Producing correct blood request forms in a timely manner.
- Completing the required processes for newly registered and deducted patients including retrieving and filing paper records.
- Working collaboratively with all three Mowbray Square Medical Centre practices, ensuring work is prioritised accordingly
- Answering queries from other teams within Mowbray Square Medical Centre.
- Following, updating, and developing detailed protocols where appropriate for new workflows.

**About us**

Mowbray Square Medical Centre is a purpose-built site shared between East Parade Surgery, Park Parade Surgery and The Spa Surgery. Together, the three practices form the Mowbray Square Primary Care Network (PCN) that cares for approximately 30,000 patients.

Each Practice has their own team of GP’s, Nurses, Pharmacists, Managers and Receptionists and are supported by well-organised and professional non-clinical teams who provide services to all three practices within the Mowbray Square PCN, including Medical Secretary, Data Quality and Administration teams.

We offer membership of the generous NHS Pension scheme and BUPA Healthcare.

**Disclosure and Barring Service Check**

**Education /Qualifications**

**Essential**
- General Education to GCSE including English and Maths or equivalent level of work experience.

**Knowledge and Experience**

**Essential**
- Experience of data processing work
- Experience of clerical work

**Desirable**
- Knowledge of Primary Care and GP practices
- Knowledge of SystmOne clinical system.
- Knowledge of different IT systems

**Demonstrable skills**

**Essential**
- Keyboard skills
- Computer Literacy - including Microsoft
- Problem solving
- Organisational skills
- Methodical approaches to work
- Working well under pressure and to timescales
- Prioritising multiple tasks
- Attention to detail
- Adaptable to change

**Additional**
- Flexibility around working hours

At times, the needs of the service mean staff are asked to cover their colleagues. We try to minimise how often we ask staff to do this.

**Job Type**: Part-time

**Salary**: £10.10-£10.77 per hour

**Benefits**:

- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Clerical work: 1 year (required)
- Data Processing work: 1 year (required)

Work Location: One location



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