Transport Service Controller

1 week ago

London, United Kingdom London Borough of Camden Full time

**Starting salary: £36,984**
**Job Level**: Level 3 Zone 2
**Work Location**: York Way Depot, Freight Lane, London N1C 4BE
**Hours per week**: 36
**Contract type**: Permanent
**Closing date: Wednesday 14th June 2023 at 23:59**
**Interviews to be held: TBC**

**This role is based at a working Transport Depot within Kings Cross on a shift pattern starting from 7am until 6pm Mon to Fri with ad hoc weekend work**

**About us**

Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. **Here’s where you can help decide a better future for us all.**

**About the team**

Camden Accessible Travel Solutions (CATS) is the Council’s in-house transport service. It is based within York Way Depot, in King’s Cross, London and sits within the Environment and Sustainability Directorate under Supporting Communities. The service is responsible for a wide range of transport related services including the provision of accessible buses for children and adults, taxi bookings, fleet maintenance, an MOT service, driver training, fuel provision and manages a range of concessionary travel schemes.

**The role**

The Service Controller will form part of the Logistics Team within Camden’s in-house transport service known as Camden Accessible Travel Solutions (CATS) which sits under the Supporting Communities Directorate of Camden Council. CATS is based within York Way Depot, in King’s Cross, London. CATS is based within York Way Depot, in King’s Cross, London and sits within the Environment and Sustainability Directorate under Supporting Communities.

The service is responsible for a wide range of transport related services including the provision of accessible buses for children and adults, taxi bookings, fleet maintenance, an MOT service, Driver training, fuel provision and manages a range of concessionary travel schemes.

The Service Controller is responsible for the safe, efficient, and reliable operations of the Council’s in-houseand external passenger transport services.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

**About you**

The post holder will be fully proficient in Microsoft Office packages such as Word, Excel, Teams and Outlook.

Additionally you will possess excellent customer service and communication skills, both written and verbal to assist with investigations into complaints, accidents or any other incident as required including preparing letters of complaints and Councillor enquiries.

**Working for Camden**

We’re ready to welcome your ideas, your views, and your rebellious spirit. **Help us redefine how we’re supporting communities, and we’ll redefine what a career can be.**

**Additional information**

**Inclusion and Diversity**

**Asking for Adjustments

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