Transport Planner London
3 weeks ago
- Our Team - Powered by people to keep data centres moving safely and securely.
- Our Services - We provide a range of specialised services tailored to the individual needs and demands of each client,
- Plan shipments and routes to ensure effective use of resources while meeting our SLA with clients
- Ensure compliance with EU working time directive and relevant road safety regulations
- Ensure active monitoring of all shipments in-transit, providing updates to colleagues and customers
- Ensure all Microsoft milestones are updated as per our SLA
- Liaise with sub-contractors, overseas offices, and staff to ensure schedules and SLAs are met
- Liaise with clients, ATC operations, and field teams to ensure service levels are maintained
- Work closely with clients' supply chain functions to ensure schedules are met and accurately reported
- Respond to changing customer demands seamlessly
- Be responsible for communicating with customers and understanding customer requirements
- Ensure proofs of delivery / activity are actively managed
- Plan vehicles and trailer maintenance schedule
- Planning workloads & reloading for drivers and vehicles ensuring minimal empty running of vehicles
- Working as part of a planning team with cross-training for colleagues
- Liaising with accounts team to ensure accurate billing
- Ensure all trackers (FB & L15) are updated in an accurate and timely manner
- Ensure all customers emails and requests are acknowledged in a timely manner
- Ensure all booking emails are implemented in accordance with Customer Communications SOP
- Ensure all steps in checklists are followed and completed
- Ensure all jobs are fully closed out on internal system (Stratum)
- Any other duties that may be assigned from time-to-time in line with your skills and competencies
- Substantial experience transport planning for 3+ years
- Experience in the logistics industry, including white glove services
- Excellent written and verbal communication skills
- Excellent IT skills, including Office 365 and Microsoft Office
- Full understanding of EU Working Time Directive, Digital Tachograph regulations and other relevant regulations
- A working knowledge of a European language
- Experience of MS SharePoint in a corporate environment
- Competitive market salary
- Performance-based bonus
- Company pension plan
- Sports & social club
- Hybrid working environment
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