We have other current jobs related to this field that you can find below

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. **Customer Service Advisor benefits: ** - Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum. - 25 days standard...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Brookson Full time

    If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!Joining Brookson, you will gain an excellent knowledge of the industry and business which will enable you to progress your career.After training there is the option to work in the office each day if that’s your preference, or...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Basic Salary: £22,672 + £1200 attendance Bonus** **Warrington WA4** **Office Hours** **June Start Date** We are looking for customer service advisors to join an expanding team in Warrington. We are looking for someone who is confident and has a natural ability to build a strong rapport with customers. You will be joining a...

  • Customer Services Advisor

    3 months ago

    Warrington, United Kingdom Howard James Recruitment Consultancy Ltd Full time

    Experienced Customer Services Advisor Location: Winwick, Warrington Our client, a leading service provider, is experiencing significant growth and is seeking an experienced Customer Services Advisor to join their team in Winwick, Warrington. Key Responsibilities: * Manage a high volume of inbound and outbound calls efficiently. * Handle customer...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom brookson group Full time

    **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** Joining Brookson, you will gain an excellent knowledge of the industry and business which will enable you to progress your career. After training there is the option to work in the office each day if that’s your...

  • Customer Service Advisor

    1 month ago

    Warrington, United Kingdom Uniting People Full time

    _**Customer Service Advisor**_ **As a Customer Service Advisor**: - You will be speaking to customers daily - Helping them with any issues they may have and aiming to resolve as quickly as possible - Taking payments or setting up direct debits - Finding the correct product or service for the customer - Working towards KPI's - No sales targets! - **The...

  • Customer Services Advisor

    3 months ago

    Warrington, United Kingdom Howard James Recruitment Consultancy Ltd Full time

    Experienced Customer Services AdvisorLocation: Winwick, WarringtonOur client, a leading service provider, is experiencing significant growth and is seeking an experienced Customer Services Advisor to join their team in Winwick, Warrington.Key Responsibilities: * Manage a high volume of inbound and outbound calls efficiently. * Handle customer inquiries with...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are looking for Customer Service Advisor's to join our Domestic Sales & Service team, in our Warrington HQ, Monday to Friday between the hours of 8am-5pm** **As a Customer Service Advisor for Certas Energy you’ll have access to**: - Competitive salary - No weekend working - Commission - 25 days holiday (plus bank holidays) increasing to 26 after 2...

  • Customer Service Advisor

    1 month ago

    Warrington, United Kingdom Certas Energy UK Ltd Full time

    We are looking for Customer Service Advisor's to join our Domestic Sales & Service team, in our Warrington HQ, Monday to Friday between the hours of 8am-5pm This is a TEMP position with an immediate start until end of March 2025 To deliver a great customer experience and maximise sales opportunities. Working compliantly, following company policies and...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom First Choice Recruitment, Wakefield Full time

    **Job description** **Role: Customer Service Advisor** **Rate: £10.42 per hour (£11.49 after 12 weeks, Overtime one after 39 ours £17.24 overtime 2 £22.98)** **Hours: Various full time shifts patterns including weekends** **Start Date: Monday 04.09.23 OR Wednesday 06.09.23** First Choice are actively recruiting a number of **Customer Service Advisor...

  • Customer Service Advisor

    3 weeks ago

    Risley, Warrington, United Kingdom Uniting People Full time

    Customer Service & Sales Advisor - 6 month FTC Full time 37.5 hours Monday - Friday 16 hours Monday & Tuesday 24 - 30 hour contracts available Our Customer Service & Sales Advisors are responsible for maintaining the relationships of our Domestic customer base, handling inbound contact (calls, email, web-chat and other channels as appropriate) putting...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **We’re looking for**: - Customer Service Experience in...

  • Customer Services Advisor

    3 months ago

    Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **Were looking for**: - Customer Service Experience in similar...

  • Customer Service Advisor

    1 week ago

    Risley, Warrington, United Kingdom Uniting People Full time

    Customer Service & Sales Advisor - 6 month FTCFull time 37.5 hours Monday - Friday16 hours Monday & Tuesday24 - 30 hour contracts availableOur Customer Service & Sales Advisors are responsible for maintaining the relationships of our Domestic customer base, handling inbound contact (calls, email, web-chat and other channels as appropriate) putting the...

  • Customer Services Advisor

    3 months ago

    Warrington, United Kingdom Certas Energy UK Ltd Full time

    We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. As a Customer Service Advisor, you will be the main point of contact...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom Exchange People Full time

    **Customer Service Advisor required in Warrington - £25,000 per annum** Our client who pride themselves on being a people-focussed employer, are expanding their team, and have an opportunity for a **PERMANENT Customer Service Advisor** to join their office in **Warrington, Cheshire.** You will responsible for: - Inputting orders on to company system. -...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom HRP Limited Full time

    Would you like to join a forward thinking company that invests in people and their development? Trading since 1945, HRP is one of the longest established refrigeration and air conditioning wholesalers in the UK. HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom Activate Group Limited Full time

    **Job title**: Receptionist/Customer Service Advisor **Department**: Activate Accident Repair **Reports to**: Bodyshop Manager **Hours**: 40 hours per week **Location**: AAR Warrington We are looking for an enthusiastic Customer Service Advisor to join our Bodyshop in Warrington! You will be responsible for looking after the Reception area, offering...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom American Golf UK Full time

    American Golf is seeking a Customer Service Advisor to join our team in Warrington. As a member of our customer service team, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met and exceeding their expectations. **Responsibilities**: - Recording details of customer comments on the CRM database...

  • Customer Service Advisor

    3 months ago

    Warrington, United Kingdom Angel Advance Full time

    **What's in it for you**: Based at our brand-new office in Birchwood, Warrington, with a newly fitted, bright and modern working environment and a great social culture. We offer excellent benefits, including**: - Competitive basic salary of **£20,798 ** (option to quickly progress into senior roles at £22-24k per year and debt advisor roles at £25,000...

Customer Service Advisor

2 months ago

Warrington, United Kingdom Capita Full time

How does it sound to earn £25,714.00 from day one with a rapid rise to £27,032.00 once you hit the required competencies?

How about we throw in an additional £750 in your first 6 months?

Do you want to work in a bustling & vibrant office environment, with free parking, access to local transport links, on-site canteen, restaurants & shops, plus a whole host more? Don't drive? Don't worry We have a shuttle bus to & from Preston Brook office to Runcorn & Warrington station Which is FREE of charge to all Capita employees.

What's more, we also have the opportunity to work from home if you prefer after your qualifying period (usually around 4-6 months)

If so, we want to hear from you

We're looking for empathetic and supportive colleagues to join our existing team servicing a well-known high street banking client based at in Preston Brook

**Job title**:
Customer Service Advisor - Financial Services

**What's in it for you?**
- Be part of our rewarding pay progression scheme with a salary between £25,714.00, rising to £27,032.00
- On top of this receive a 'working in the office' bonus of **£500 **after 3 months and a further **£250 **after month 6
- You will work 40 hours per week between 8am - 8pm, Monday - Friday on an 8-week shift rota with some Saturdays between 8am - 5pm. No Sunday shifts currently
- Option to work from home after completing your qualifying period - full equipment provided
- Modern & vibrant office, with **free parking **, great transport links, on site canteen, plus several retail & food stores on your door step if you wish to venture
- Don't drive? Don't worry We have a shuttle bus to & from Preston Brook office to Runcorn & Warrington station Which is FREE of charge to all Capita employees.
- Internal career progression platform called INSPIRE, which helps many colleagues to develop into a multitude of roles available with a clear development plan from the outset
- Access to exclusive discounts, benefits and cash back, for all Capita Employees and their families Retail, cinema, shopping, something for everyone
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- We do work Bank Holidays but Christmas Day, Boxing Day and New Years Day are all non working days so, put your feet up (If you are scheduled to work on a bank holiday, you will receive a day in lieu).
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

**What you'll be doing**:

- Understanding the customers financial situation, providing options and solutions to help our customers get back to financial health. Always ensuring fair outcomes, including for our vulnerable customers
- Building rapport, empathising, and having meaningful conversations with our customers to deliver excellent customer service
- Embracing learning, coaching and development to continuously improve your skills and capability
- Sharing ideas to improve the customer service experience
- Making a real difference to people’s lives
- Dealing with some of our more vulnerable customers and their complex needs

**What we're looking for**:

- Comfortable speaking with customers over the phone and asking questions on to gain a full understanding of our customers circumstances
- Making decisions considering the risk to the client and impact to the customer using guidance or advice where required
- Navigating around our systems and ensuring all details entered are accurate - previous experience of using multiple CPU systems is essential
- Ensuring all regulatory requirements are adhered to through training and compliance
- This role would suit individuals who have experience of dealing with customers who have complex needs, who may have worked previously in a call centre environment, have first class communication skills and are able to complete work to a high standard. This is not an entry level role and some previous experience is essential - detailed below.
- Do you have tick any of the boxes of the below? If so, we want to hear from you

**Essential experience - we require a minimum of one of the below.**
- experience in a call centre customer service role
- experience in a clerical environment
- experience in a health care environment dealing with vulnerable clients
- experience in a face to face customer service role
- In addition we also need experience of using multiple computer systems

**Desirable experience **
- Experience of working in a collections environment
- Experience of working in Financial Services

You’ll get the chance to follow your chosen career path anywhere