Ward Housekeeper Aconbury 4, Wrh

3 weeks ago


Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

**General Duties**: When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives. Communicate effectively with other team members. Work as part of the ward team to ensure the continual provision of the highest possible standards of service. Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.

Co-ordinate any special dietary requirements patients meals and ensure patients have access to information about the out of hours menu information and communicate with the Catering Department. To liaise with maintenance staff to ensure that equipment is in working order. Handle individual patient requests as they arise. Organise and update notice boards as appropriate.

Ensure written patient information is in date and given to patients when appropriate. Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients carers and relatives. Act as a point of contact for ward based volunteers, providing local induction and day to day guidance. Take responsibility for personal updating and development, including mandatory training Development Review Process.

Take responsibility for maintaining a record of own personal development. Participate in the Trust Appraisal System. Demonstrate skills and activities to others who are undertaking similar work. Ensure Infection Control Polices in relation to universal / standard precautions are applied at all times.

Promote the prevention of cross infection to and from all patients, visitors staff and the environment. Ensure that the cleaning standards meet agreed levels, and that any shortfalls are dealt with quickly. Oversee and monitor the need for cleaning of equipment liaising with the Infection Control Team and Domestic Team. Following patient discharge, ensure bed areas are cleaned appropriately and equipped in preparation for the next patient.

Ensuring use of bed space checklist.



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