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Customer Service Executive

6 months ago

Denton, United Kingdom Page Personnel Full time

Great career progression opportunities.
- Brand New Office.

**About Our Client**:
Well established client.
- Spread Smiles: Delight customers with your infectious positivity and create memorable interactions that leave them with a warm fuzzy feeling.Solve Mysteries: Become a master detective in uncovering and resolving customer inquiries, going above and beyond to provide swift and accurate solutions.Be the Super Glue: Act as the go-to person for customers, assisting them with product questions, order updates, and anything else they need to ensure their happiness.-
Team Fun Ambassador: Collaborate with a dynamic team of superheroes, supporting and uplifting one another while maintaining an atmosphere of joy and camaraderie.Champion Feedback: Listen attentively to customer feedback, using it to improve our services and make positive changes that enhance the overall customer experience.
- Celebrate Success: Share in the excitement of customer victories and achievements, recognising and celebrating milestones together.

**The Successful Applicant**:

- Superpower of Positivity: A genuine passion for customer happiness and a knack for turning frowns upside down.Communication Magic: Outstanding communication skills with the ability to adapt your style to connect with customers from all walks of life.Problem-Solving Guru: An innate ability to unravel mysteries, think on your feet, and provide creative solutions that leave customers singing your praises.Manchester Charm: A deep love for the city of Manchester and an understanding of its vibrant culture, ensuring you can engage with local customers on a personal level.Team Spirit: A natural team player who thrives in a collaborative environment, always ready to lend a helping hand or crack a smile.Multitasking Maestro: A master of multitasking, capable of juggling various customer inquiries and channels simultaneously, all while maintaining a high level of accuracy and attention to detail.Tech Savvy: Comfortable navigating computer systems, with a willingness to learn and adapt to new technologies and customer service platforms.

**What's on Offer**:
Great range of company benefits.