Customer Service Representative

3 months ago


Denton, United Kingdom Omni RMS Full time

**Customer Service Representative**

**Full time, Permanent**

**Salary: £**_**26,000 - 26,500**_
- **Hours: 7am -7pm 4 on 4 off **_

**Location: Denton, Manchester**

Our client are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Denton.

The customer service representative will provide a variety of administrative duties for our client's management team to enable a more efficient service.

Your primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems

**You would be responsible for**
- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free or subsidised travel

Schedule:

- Day shift

Work Location: In person

Reference ID: 128157



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