Customer Service Representative

4 months ago


Denton, United Kingdom Omni RMS Full time

Customer Service Representative

Full time, permanent

**Salary**: £_26,000 - 26,500_
- Hours_**: 7am -7pm 4 on 4 off**_

Location: Denton, Manchester

We are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Denton.

The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client. Their primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems

You would be responsible for:

- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£26,500.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime

Work Location: In person



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