Onboarding Coordinator
3 weeks ago
'''Overview'''
'''Duties'''
- Implement an effective onboarding program for new business instructions. These are in the form of newly handed over developments/new build sites where we are the appointed Factor, providing common services within the development.
- Ensure new developments are set up correctly within our management system
- Providing effective communication to our homeowners explaining our role as Factor and the services we provide within their development.
- Meet with Developers in person to discuss management requirements and timing of handovers;
- Liaise with Developers regularly on ongoing handovers and snagging.
- Coordinate with various departments to ensure all necessary information is available to all staff, to ensure an efficient management service is being provided from the commencement of our instruction as Factor.
- Provide ongoing support and guidance to operational staff, to ensure that the knowledge of individual sites is passed on to our operation teams.
'''Experience/Skills'''
- Strong communication skills, both written and verbal
- Strong organisation skills.
- Experience in reading Title Deeds would be preferrable
''''Desirable'''''
- An understanding of the Code of Conduct, under the Property Factors (Scotland) Act 2011
In return, Ross & Liddell offer a fantastic salary and benefits package.
We offer 23 days' annual leave package, rising to 24 after 1 years' service and 25 after 2 year's service. All staff get their birthday off work. In addition, we offer 9 bank holiday Mondays', with a half day on the Friday before.
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Ability to Commute:
- 6 Clifton Terrace Edinburgh (required)
Work Location: In person
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