Operations Coordinator

2 weeks ago


Solihull, United Kingdom Blue Sky Guttering Ltd Full time

At Blue Sky Guttering, we provide nationwide gutter maintenance services to both Commercial and Residential customers. Our commitment lies in delivering the finest service in our industry, combined with exceptional customer care.

We are currently seeking an individual to join our office team. This role encompasses a diverse range of responsibilities, including managing our operational requirements, handling customer interactions, and coordinating with our mobile workforce through telephone and online channels.

We are looking for someone with keen attention to detail and prior experience in customer-facing roles. Effective communication and strong teamwork skills are vital for this position.

**Key responsibilities include**:

- Addressing customer and mobile workforce inquiries, performing data entry, and collaborating with a small team
- Managing bookings and financial documents such as quotations and invoices
- Assisting with general administrative tasks
- Fostering a positive and harmonious work environment
- Possesses an engaging and courteous demeanor towards customers
- Demonstrates confidence and enthusiasm, with the ability to establish rapport easily with diverse clientele
- Self-motivated, capable of working independently as well as part of a team
- Exhibits excellent interpersonal skills
- Proficient in computer usage
- Comfortable with digital management tools
- Previous experience in a similar role would be highly advantageous

This is a full-time position from Monday to Friday, 09:00-17:30, offering an annual salary of £20,600. The package includes 28 days of paid holiday, including bank holidays.

**Job Types**: Full-time, Permanent

**Salary**: £20,600.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Solihull, B90 4PD: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



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