Office Manager

4 weeks ago


Hungerford, United Kingdom Roc Recruitment Full time

My clients are a leading property firm and are looking to hire an Operations Coordinator to support the Sales Team in their Hungerford Office.

**Responsibilities**:
Client Support
Assist in answering incoming calls and registering applicants
Create new property activity records and merging tenancies on the system
Assisting with management takeovers including data entry, issuing relevant paperwork to tenants and liaising with accounts teams.
Co-ordinate monthly and quarterly client reports and assist the team in preparing these.
Organise team efforts to chase bad debt on a monthly basis
Generate proforma invoices for intro only lets
Team
Liaise with HR, facilities and IT for new starter setup
Digital dictation
Co-ordinate the schedule on-boarding meetings during a new joiner's first 30 days including all standard sessions
Fire marshal
- training provided
Team social lead (arranging birthday cards/ team socials)
Prepare monthly meeting agendas, MBOs and ad hoc requirements
Diary management including but not limited to travel bookings
Order stationery and hardware as required
Overflow team administration where needed
Marketing
Preparation of pitching documents
- gathering, collating and formatting
Create mailers, property brochures, window cards and pitching materials using Drag and Drop
Working with the department to create marketing material for business generation (to include property management services/ ILM service offering)
Arrange and upload EPCs, photos and floorplans
Particular Aptitudes/Skills Required
1 years+ experience in a similar operations, administration or secretarial role desirable but not essential
Proficient with Microsoft office packages
Flexibility, adaptability and a co-operative attitude
Calm under pressure
Excellent standard of English grammar and spelling
Diligent and efficient
Strong attention to detail
Self-motivated
Team player


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