Inbound Customer Advisor

3 days ago


Liverpool, United Kingdom RecruitmentRevolution.com Full time

_Are you a graduate or just someone who feels stuck in their unfulfilling job?_
- Do you have a passion or love for sports or fitness and want to work in this space?_
- Then we might have the perfect role for you We are looking for a determined Customer Advisor to join our team and become part of our fantastic brand._
- No need for previous experience, which could make this the perfect opportunity for graduates or just those looking for an amazing change_
- P.S. There's NO cold Calling, you'll be dealing with inbound inquiries looking to join one of our education programmes._

**Role info**:
**Inbound Customer Advisor (Sales)**
**Liverpool**
**£19,700 Base (£40,000 OTE)**
Plus company pension, discounts with over 100 brands, quarterly paid company events, and casual dress office
Product / Service: Personal Training & Fitness Courses & Qualification Provider

**About us**:
We are a course provider who specialise in REPs recognised Personal Trainer courses and Fitness CPD courses with a proven track record of producing some of the highest calibre Personal Trainers in the industry. We were nominated for training provider ofthe year in back to back years and most innovative provider in 2017. But it didn’t just happen overnight

We began as a start-up back in 2015 with just 14k investment. From that point we have now grown into a recognised company with a turnover passing £7 million and now qualify more fitness professionals in the UK than any other company.

We are currently expanding internationally and launched in the Republic of Ireland as a pilot successfully, with an aim to expand into India in the coming months.

Our motto: Hard Play, Hard Attitude. We are passionate about your career and future and that’s why we put a huge emphasis on team and social activities. Once per quarter the company pays for a company wide social activity that staff can attend. Bowling ,comedy night, poker night and paint-balling being the opportunities we have held this year.

**The Inbound Customer Advisor (Sales) Role**:
We are on the hunt for a passionate, driven and highly motivated individual to become a part of our expanding recruitment team.

The role comes with a very healthy commission and bonus structure on top of your basic salary with an average OTE of £37,000 - £40,000 per annum.

Targets and incentives are all realistic and you will follow a proven sales model. This is an expansion role and we boast a 95% retention of staff in this position. However, support is always available to you at any time.

**Key Responsibilities**:
+ Focussing efforts on obtaining monthly sales goals. All our enquiries are incoming, there is no cold selling involved.
+ Adhering to the sales processes and maintaining sales integrity whilst selling and representing the brand
+ Updating student’s accounts, enrolment documents and course progress

**What your day might look like**:
+ Monitoring competition by gathering current marketplace information on pricing, products and services
+ Updating and utilising various social media and digital marketing platforms
+ Keeping management informed by submitting activity and result reports, on both a daily and monthly basis.
+ Ensuring customer satisfaction and a good client relationship
+ Making sales calls to potential customers and existing customers
+ Processing invoices for both students and tutors
+ Offering input into the team’s marketing and sales strategies

**About you**:
You don’t need any previous sales training for this role as all our training is provided and is ongoing. Very engaging and personable a must though.

You only need to have a 2:1 degree or higher, have excellent communication skills in order to be engaging and personable to those you speak to, and have a passion for sport or fitness like we do



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