Inbound Customer Service Advisor
6 months ago
**An experienced Inbound Customer Service Call Advisor is required to join our client based in Liverpool City Centre.**
**Working for an award-winning company who are the largest provider of their service in the UK. This role is based in a department within a bigger office environment and is not your average call centre as there are no targets but they have a high focus on customer satisfaction.**
**The company are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. They also highly value their employee’s wellbeing offering great benefits and stability.**
**Working Monday to Friday, 35.75 hours per week between the hours of 8.00am - 6.00pm (actual times to be agreed with your line manager) with a salary of £23,788. Your first 6 months will be office based in Liverpool city centre while you complete full training. After successful completion of your probation period you can be home based for 3 days a week and in the office for 2 days per week.**
**Please note: to be considered for this role you must be able to successfully pass a DBS check.**
**About the role**:
- Answer and handle incoming telephone calls in a professional, courteous and timely manner
- Respond to telephone queries by checking details on an in-house system
- Process claim forms as required
- Ensure adherence to regulatory and compliance issues at all times
**To be considered for this role you will have experience in any of the below**:
- Inbound customer service call handling
- Quality call handling
- Experience of resolving customer queries to the highest standards
- Proficient Excel user
- Able to successfully pass a DBS check
**Your past job title may have been**:
- Receptionist
- Inbound Customer Service Advisor
- Inbound Customer Service Call Handler
- Claims Advisor
- Policy Advisor
- Inbound Call Handler
- Call Centre Representative
**You may have experience working in**:
- Banking
- Insurance
- Claims
- Medical/NHS
**Benefits**:
- Working in a role that is not your average call centre as there are no targets but a high focus on customer satisfaction
- 25 days holiday plus bank holidays (increasing with service)
- Excellent pension
- Fantastic wellbeing package
- 3 days per week working from home
- Monday to Friday 8.45am - 5.00pm
**To Apply**:
If you’re a committed and experienced Inbound Customer Service Call Advisor looking to work for a stable company where you can create a career, we would love to hear from you, please send your CV.
Pay: £23,788.00 per year
**Benefits**:
- Casual dress
- Company pension
- Health & wellbeing programme
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Inbound telephone customer service: 2 years (required)
Work Location: Hybrid remote in Liverpool
Reference ID: AH215
-
Inbound Customer Service Advisor
6 months ago
Liverpool, United Kingdom Raewyn Consultancy Full time**An experienced Inbound Customer Service Advisor is required to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their...
-
Inbound Customer Service Advisor
6 months ago
Liverpool, United Kingdom Raewyn Consultancy Full time**An experienced Inbound Customer Service Advisor is required to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their...
-
Inbound Customer Advisor
6 months ago
Liverpool, United Kingdom Raewyn Consultancy Full time**An experienced Inbound Customer Advisor is required to join our client based in Liverpool City Centre.** **Working for an award-winning company who are the largest provider of their service in the UK. This role is based in a department within a bigger office environment and is not your average call centre as there are no targets but they have a high focus...
-
Inbound Customer Support Advisor
7 months ago
Liverpool, United Kingdom Raewyn Consultancy Full time**An experienced Inbound Customer Support Advisor is required to join our client based in Liverpool City Centre.** **Working for an award-winning company who are the largest provider of their service in the UK. This role is based in a department within a bigger office environment and is not your average call centre as there are no targets but they have a...
-
Inbound Customer Service Representative
6 months ago
Liverpool, United Kingdom Raewyn Consultancy Full time**An experienced Inbound Customer Service Advisor is required to join our client based in Liverpool City Centre. This is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their...
-
Inbound Customer Service Call Handler
6 months ago
Liverpool, United Kingdom Raewyn Consultancy Full time**An experienced Inbound Customer Service Call Handler is required to join our client based in Liverpool City Centre.** **Working for an award-winning company who are the largest provider of their service in the UK. This role is based in a department within a bigger office environment and is not your average call centre as there are no targets but they have...
-
Customer Service Advisor
3 weeks ago
Liverpool, United Kingdom HR GO Recruitment Full timeJob Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...
-
Customer Service Advisor
3 weeks ago
Liverpool, United Kingdom CV-Library Full timeJob Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...
-
Customer Service Advisor
4 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to begin a career in customer service with Crown Commercial Service. In this role, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.As a customer service advisor, you will be responsible for providing an efficient and effective single...
-
Customer Service Advisor
7 months ago
Liverpool, United Kingdom Novax Recruitment Ltd Full time**Customer Service Advisor** **Liverpool** **£11.50 per hour** **Full Time Contract** Novax Recruitment is actively seeking a Customer Service Advisor based in Liverpool. This is a contract role working full time hours. The job: - Answer a high volume of inbound calls and enquiries - Deal with any complaints, escalating as appropriate - Experience of...
-
Temporary Customer Service Advisor
3 weeks ago
Liverpool, United Kingdom CV-Library Full timeAs a Temporary Customer Service Advisor you will be responsible for liaising with customers via inbound calls & emails, providing assistance and guidance to their queries. Client Details This client is a well-established legal business within Liverpool. They are looking for a Temporary Customer Service Advisor to join their Liverpool office for 3 months....
-
Customer Service Advisor
6 months ago
Liverpool, United Kingdom Path2 Solutions Ltd Full time**Customer Service Advisors Liverpool city centre.** **£11.60 per hour + Overtime + Career Progression** The key responsibilities of the role of Customer Service Advisor are providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, handling midterm enquiries and renewals, retaining current clients to ensure...
-
Customer Service Advisor
7 days ago
Liverpool, United Kingdom HR GO Recruitment Full timeJob Tittle: Customer Service AdvisorLocation: LiverpoolSalary/Hourly Rate: £24,000Job Type: PermanentWorking hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...
-
Customer Service Advisor
7 months ago
Liverpool, United Kingdom Path2 Solutions Ltd Full time**Customer Service Advisor - Liverpool City Centre** - £11.60 to £15.00 per hour - Overtime and progression Full customer focused roles for an insurance client. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm...
-
Customer Service Advisor
7 months ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timeLiverpool City Centre Enthusiastic **Customer Service Advisors** for full customer focused roles for an insurance client based in **Liverpool city centre.** The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries...
-
Customer Service Advisor
2 weeks ago
Liverpool, United Kingdom HR GO Recruitment Full timeJob Tittle: Customer Service AdvisorLocation: LiverpoolSalary/Hourly Rate: £24,000Job Type: PermanentWorking hours/days: Monday to Friday 9am-5:30pm (Hybrid option!) HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...
-
Customer Service Advisor
7 months ago
Liverpool, United Kingdom Slater Gordon Full timeThis is an office based role and the hours are Monday to Friday, 8.00am - 4.30pm/9.00am - 5.30pm The Customer Specialist Advisor will work within our Customer Advice function servicing and taking accountability for our specialist customer enquiries including but not limited to Serious Injury, Clinical Negligence and Union members. The Customer Specialist...
-
Customer Service Advisor
6 months ago
Liverpool, United Kingdom Olleco Full time**Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...
-
Customer Service Advisor
6 months ago
Liverpool, United Kingdom Recruit Right Full time**Job Title**:Customer Service Advisor **Location**: Liverpool City Centre **Salary**: £20120 **THIS IS NOT A REMOTE ROLE** We currently have some exciting opportunities to work with our client in Liverpool City Centre as a Customer Service Advisor. These roles are permanent roles within a successful and thriving organisation with a chance to progress...
-
Inbound Customer Service Representative
6 months ago
Liverpool, United Kingdom Hotel Koko Full timeAre you a dynamic and results-driven sales professional looking for an exciting opportunity to showcase your skills? Do you thrive in a fast-paced environment and enjoy engaging with customers to drive sales? Look no further! We are seeking a passionate Inbound Sales Representative to join our team and be at the forefront of our customer interactions. You...