Customer Service Executive
2 weeks ago
Are you a dynamic and results-driven individual with a passion for sales and customer satisfaction? We are currently seeking a talented Customer Sales Executive to join our growing team
**Responsibilities**:
- Provide exceptional customer service to clients in person
- Assist customers with inquiries, concerns, and requests
- Handle and resolve customer complaints in a professional and timely manner
- Analyse customer accounts to identify opportunities for up selling or cross-selling
- Maintain a high level of product knowledge to effectively address customer inquiries
- Collaborate with other team members to achieve department goals
**Qualifications**:
- Excellent communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions
- Self-motivated with a positive attitude
**Salary**: From £23,412.90 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Glasgow (preferred)
Work Location: In person
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