Administration Support

3 months ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

An exciting opportunity has arisen for an enthusiastic and committed administration assistant to support the Antenatal & Gynaecology Outpatient teams at the Colchester site. The successful applicant will need excellent IT skills and be able to communicate effectively with the general public.

You will be expected to work independently and as part of the maternity team at Colchester. The post will be based within the hospital and is a part-time term contract.

The role will include general office duties, including answering telephone calls and ensuring that patients are booked to the correct clinics and in the appropriate time-frame.

Attention to detail is key as you will need to ensure that data collected is accurate recorded in a timely matter.

You will manage our eReferral Service to ensure patient referrals are booked and actioned within set time-frames.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.


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