Service Administrator

2 weeks ago


Oswestry, United Kingdom Hughes Bros. Full time

Our company:
We are a family-owned agricultural engineering company based in Oswestry, Shropshire.

Since 1960 we have been based at Smithfield Works, Oswestry providing sales and repairs for tractors and agricultural machinery. Today, we are dealers for Kubota, Yamaha and Kverneland with the recent addition of a Kubota ground care division.

Over several years Hughes Bros has received Kubota Dealer Service Excellence Award; awarded for customer service and satisfaction within the service, sales, and parts department; demonstrating the level of customer satisfaction strived for. We work within a busy, friendly, and dynamic team where your voice is heard

Duties Include:

- Service admin including:

- Warranty claims
- Organising parts
- Maintaining service records
- Organising technician training
- Maintaining customer account details
- Writing quotations for service repairs
- Dealing with customer enquires in all formats
- Day to day organisation of the workshop diary
- Working with the Hughes Bros partners, supporting the day to day running of the company

Desirable:

- Previous experience within the agricultural sector
- Background in agricultural parts
- Customer service & organisational skills
- IT including Microsoft, Adobe & Catalyst systems

**Benefits**:

- Overtime available.
- Company pension.
- Competitive pay structure.
- 20 days holiday+ bank holiday.
- Immediate start available.

Salary negotiable depending on experience.

Working hours: 8-5.30 including breaks.

**Salary**: £10.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Holidays
- Monday to Friday

Ability to commute/relocate:

- Oswestry: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 17/04/2023
Reference ID: Service Administrator
Expected start date: 24/04/2023


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