Learning and Development Team Lead
1 month ago
Job summary
This role is pivotal to the development and execution of education and training programmes within the Trust ensuring patient safety and experience through the provision and compliance of core and job-related training subjects, fostering a culture of continuous learning and compliance across the Trust
The post holder will be responsible for the line management of the Learning & Development team, managing, overseeing and providing specialist guidance and support to ensure the various processes for Corporate Induction, Mandatory and Role Specific Training, e-learning development and the provision of a comprehensive administrative support service. The post holder will work collaboratively with colleagues in the wider clinical education team, and requires a proactive approach to working with Subject Matter Experts (SMEs) to identify training needs and employing innovative methodologies to enhance the overall effectiveness of training programmes., You will work collaboratively with partners across the wider Shropshire Telford and Wrekin (STW) footprint, ensuring the provision of quality training subjects across the wider health economy.
Main duties of the job
To ensure appropriate Trust policies and procedures are followed by the L&D Team Oversee the team in dealing with enquiries either in person, by telephone, by e-mail or by MS Teams from staff and students within the Trust. To ensure the development needs of members of the Learning & Development Team are met with appropriate guidance, training and advice. Attend, contribute and present reports for core and job-related compliance to the relevant Trust Assurance Committee meetings as required. To be able to provide cover and support for other team members and prevent any single points of failure across the Learning and Development Team. To implement a process of workflow to manage the various Learning & Development work streams to ensure tasks are completed to agreed timescales and to meet demand. Oversee effective and timely planning, coordination and recording of training activity by the team, establishing processes to maintain the quality of training data. This should include clear service KPI's for recording of activity, business planning cycle for coordination of training and communications with SME's and the wider workforce Responsible for advance planning for the forthcoming year; ensuring key training dates are booked and the capacity of available training sessions meet demand. More detail in Job Description
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job description
Job responsibilities
Actively develop and explore administrative and technical system processes for the creation of e-learning and ESR functionality and development. Liaising with SMEs, to research and organize the development and implementation of new internal training modules, ensuring that the L&D Officers are informed of the staff groups required to complete the training, the validity period, and the competencies acquired after completion are set-up correctly in ESR. Provide advice in relation to core and job-related training subjects, the associated competencies or the request for new training modules. Provide advice and guidance on relevant polices or procedures relating to training. Conduct and manage the annual training needs analysis (TNA) for all core and job-related training subjects, ensuring that subjects remain current and reflect associated legislation, healthcare intercollegiate documents, or national and local frameworks. Report the updates and/or amendments to the Education, Training & Development Manager in order to provide assurance of compliance and quality of learning to the People Committee. Responsible for managing the alignment of core training subjects to the UK Core Skills Training Framework ensuring that learning outcomes, validity periods, and staff groups are correct. Complete and submit the Declaration of Alignment to Skills for Health. Design and delivery of job-related training subjects and development programmes. Ensure that the Trust has an effective annual training plan, based upon the training needs analysis, to meet the needs of the Trust and the workforce. More detail in Job description Person Specification
Qualifications
Essential
Degree in a relevant subject or equivalent experience Possess a CIPD Learning & Development or HR diploma or certificate at level 5; or have significant experience within a training/learning work environment and be working towards a CIPD level 5 qualification. Evidence of on-going CPD within a training or Learning & Development environment, including courses in coaching, mentoring, Training or Learning Needs Analysis, or train-thetraine
Occupational experience and abilities
Essential
Experience of training needs analysis for multiple subjects, for different staff groups, validity periods, and methodology. Understanding of the training cycle, including different learning style Ability to manage complex and demanding workloads Ability to manage changing priorities within the Learning & Development Team and the wider education team. Significant experience in Learning & Development or Education, to include planning and organising sufficient courses for particular staff groups for the training year Experience in producing and analysing data, with a strong attention to detail. Ability to present data and compliance reports to Committee Meetings and SME's and answer challenging questions Experience of design and delivery of training modules. Experience of working in a customer focussed environment. Ability to initiate, create and implement procedures. Experience in a supervisory role Ability to develop and sustain positive, collaborative relationship Effective communication skills, capable of communicating complex information in order to achieve understanding and collaboration; acting with sensitivity and compassion. Proficient in working under strict information governance requirements and applying discretion and confidentiality.
Knowledge & Skills
Essential
Excellent customer service skills including face-to-face, written and telephone Excellent verbal and written communication skills. Ability to access and retrieve data from an electronic staff database. Excellent IT skills including Microsoft Office Ability to construct and report on Key Performance Indicators Ability to analyse complex quantitative and qualitative data in order to determine activities for improvement or presentation to Committees within the Trust. Good problem-solving skills to achieve successful outcomes for all parties Awareness of blended learning approaches and training methodologies Ability to work under pressure with changing priorities, whilst meeting deadlines. Able to work without direct supervision using own initiative Excellent verbal and written communication skills Demonstrable values-based leadership skills Able to work independently and as part of a team Understanding of post-learning evaluations and analysis of data-
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