Administrative Assistant/receptionist

3 days ago


Gravesend, United Kingdom Paro Tuition Full time

**Summary of Role**

We are seeking a detail-oriented and organised Receptionist/Administrative Assistant to join our team.

Acting as a first point of contact, you will play a crucial role in representing our brand and providing excellent customer service to prospective customers.

You will also provide core administrative activities to support our staff and our broader operations. These tasks are critical to ensuring that Paro Tuition can operate effectively, and continue to deliver best in class tuition services to the community.

**Core Responsibilities**
- Provide general administrative support e.g. printing and organising lesson materials
- Managing the bookkeeping process e.g. creating and chasing invoices
- Handling customer enquiries e.g. answering phone calls, taking messages, and redirecting calls as necessary
- Managing our class timetable e.g. scheduling and amending appointments
- Managing office supplies inventory and placing orders when necessary
- Data entry e.g. logging customer details into our software
- Greeting and welcoming visitors (parents and students) in a professional and friendly manner
- Performing other clerical duties as assigned

**Desirable Skills**
- Excellent communication and interpersonal skills, and phone etiquette
- Proficient computer skills and familiarity with the Microsoft Suite
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Attention to detail and accuracy in data entry and record keeping

**Required Qualifications and Experience**
- 5 A-Cs at GCSE (or equivalent)
- At least two years experience working in a similar role

**Job Types**: Part-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Expected hours: 8 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

Expected start date: 03/06/2024


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