Gp Receptionist

4 weeks ago

Gravesend, United Kingdom Oakfield Health Centre Full time

We would like to offer the opportunity for a Receptionist to join our busy growing Practice.

Our Receptionists play a vital role in supporting our Clinicians and Patients during our Practice opening hours of 7am - 7pm.

As a Receptionist you will deliver an incredible Customer Service to all who enters the Practice, You will build a rapport with the patients, establish their needs quickly in order to efficiently meet their requirements.

Role:

- Follow procedures to make sure the right information is getting to the right people
- Accurately record calls, obtaining clear concise messages to relay and book into the screens
- Rotate from patient facing front desk shift to call handler and admin shift
- Manage Patient and Reception waiting area
- Assist patients to move to our online services
- Action tasks and workflow
- Liaise and support all Clinicians, Admin and Medicine team

Experience and requirements:

- Min of 2 years recent office experience /customer service / NHS experience
- Accuracy with form filling and following procedures.
- Excellent communication skills both written and verbal
- IT literate
- Being professional at all times
- Adhere to confidentiality policies
- Previous use of EMIS would be beneficial
- Must be a Team Player
- Pro Active and Enthusiastic

Training will be given.

Reception hours are 7am - 7pm Monday to Friday

We are recruiting for 15 hrs across the week on a floating shift pattern.
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Please do not contact the surgery directly regarding this position.

**Job Type**: Part-time

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Administrative: 2 years (preferred)

Work Location: In person

Reference ID: REC01

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