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Receptionist/admin Support

4 months ago

Gravesend, United Kingdom Kent Community Health NHS Foundation Trust Full time

Come join our busy dynamic team at the Urgent Treatment Centre at Gravesham Community Hospital. The team consists of GPs Emergency Care Practitioners and Admin and Clerical staff. As part of the reception/admin team you will be the first point of contact for visitors and patients attending the Unit. Booking patients onto a patient tracking system in a timely manner. Completing various administrative duties.

Greeting visitors and patients attending the service and being courteous and professional at all times.

Booking patients into a specialised system in a timely manner between the hours of 8:00 and 20:00 including weekends bank holidays 365 day a year.

Booking fracture clinic appointments and referrals to other Acute Trusts on appointed systems.

Scanning/Docman letter transfer/Finance chip and pin paperwork, Data analysis and rectification of errors and omissions in data.

One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values C ompassionate A spirational R esponsive E xcellent

We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.

Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

Looking for professional development? We can support that too Our career pathways will help you achieve your aspirations

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

Find out more about the community difference here.

Good luck We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity

Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.