Call Center Executive
2 weeks ago
**Duties and Responsibilities**:
- Answer incoming calls and direct calls to the appropriate person or department
- Maintain accurate records of all inbound and outbound calls
- Maintain a positive attitude and work well with others
- Work with the sales team to ensure that the customer's needs are being addressed in a timely manner
**Skills Required and Physical Demands**:
- Ability to work under pressure
- Ability to learn quickly and follow directions
- Ability to prioritize tasks and meet deadlines
- Must be able to handle phone calls in an accurate, polite, and professional manner. The ability to do so while maintaining a pleasant demeanor is essential.
**Job Types**: Full-time, Permanent, Graduate
**Salary**: £22,645.00-£24,007.00 per year
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Application deadline: 18/08/2023
Expected start date: 21/08/2023
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