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Seasonal Admissions Assistant
3 months ago
**Seasonal Admissions Assistants - Multiple Roles Available**
Our working environment could not be more different from your usual setting - where else could you stroll among rare giraffes and tigers on your lunch break?
**What makes Chester Zoo a great place to work?**
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members.
Each year, we have plenty of exciting seasonal opportunities within our Admissions, Retail, Visitor Operations and Food and Beverage teams, to undertake a variety of tasks such as picking stock in our warehouse, stewarding the car parks, working in our gift shops, welcoming guests, or serving food and drinks to our 2 million visitors. No two days will be the same
**The Role**
**The Package**
- Seasonal contract until 8th September 2024
- Rate of pay of £10.80 per hour regardless of age, increasing to £11.44 from 1 April 2024.
- Working on a rota basis with a minimum of 8 hours per week including weekends, evenings and bank holidays. Hours will be significantly more during busy periods but can range from 8-40 per week.
- Annual leave which accrues based on hours of work
- Staff pass so you can visit the zoo during your time off, plus complimentary tickets for your friends and family
- Employee Assistance Programme (EAP)
**Our Requirements**
- Passionate about excellent customer service and a strong communicator. This role includes speaking to visitors face to face, on the telephone and using a microphone.
- Confident, flexible and approachable with a proactive, “can do” attitude.
- Organised, with a strong understanding of computer systems including Microsoft Word and Excel.
- Experience of EPOS systems and cash handling.
- Comfortable working for long periods on your feet in an outdoor environment.
More About Us
We’re not just an amazing, award-winning visitor attraction that’s home to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.
**The start date for this role will be Saturday 16th March 2024.
