Inbound Sales Advisor

4 days ago


Southampton, United Kingdom Impact Call Centre Ltd Full time

We are located on the Romsey Industrial Estate, which is just a short walk from Romsey train station. Train journeys from **Southampton Central take from as little as 11 minutes.**

**Why Choose Impact?**

Learn some of the most valuable career skills to help you grow and gain the experience you need to succeed

Take your skills to the next level with our internal career progression, we actively promote from within

Positive & encouraging environment, we never overlook when you go above & beyond in your work

Apprenticeship diploma qualifications available provided by Southampton Football Club

Work in a team of friendly and fun people

Perks, there's lots of them

**Responsibilities**

Taking inbound sales calls and providing upselling and cross selling opportunities to all customers

Identify and maximise sales including special promotions on a wide range of retail products

Support customers wishing to purchase products as seen on TV, often high value by using in depth product knowledge to best present the product and maximise customer satisfaction

Place customer orders and resolve all customer enquiries at first point of contact efficiently

Record all customer contact details by telephone using in house systems adhering to mandatory compliance regulations

**Benefits**
- Free hot and cold drinks to your desk
- Free gym membership
- Free on-site parking
- 5 minute walk from Romsey train station
- Dress down Fridays
- Company Pension scheme after qualifying period
- Free Employee Benefits and Assistance Scheme
- Subsidised staff entertainment
- Charity events throughout the year
- 29 days holiday raising to 33 days, based on service (including bank holidays)
- Full support and on-going training from our coaching and training teams
- Career progression - We actively promote from within, supporting staff to be our next team leaders, coaches and managers

**Same rates of pay for under-25s**

**Working from Home**

Our offices are in Romsey but this role can be 100% remote working, hybrid or office based depending on the individual’s requirements

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,700.00 per year

Schedule:

- Weekend availability

Application question(s):

- Do you live in the Southampton area for Office training and I.T. Support?
- Are you able to attend the office for 5 - 7 weeks office training if you are looking for our home working option?
- Please let us about your passion for sales.



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