Customer Sales Advisor
3 days ago
One of the UKs largest and fastest growing self-storage and office rental businesses, who pride themselves on their friendly and expert service, have a new opportunity for a Customer Service professional to join their Southampton team
Full time, permanent role working 40 hours per week on a rotating shift pattern working 2 out of every 4 weekends in a month.
£21,500 annual base salary on offer with the opportunity to earn a bonus every 6 months plus fantastic benefits such as:
- An excellent career in a fast-growing business
- Training & Mentoring program for great career progression
- Bi-Annual store bonus Scheme
- Company Sick Pay
- Access to exclusive perks via Perkbox membership
- Long Service recognition
The role of the Customer Sales Advisor is to ensure customers receive a consistently high level of customer service. In addition to providing day-to-day help to their customers, the Customer Services Advisor will contribute to the overall appearance and effectivenessof the operation and, in the absence of other management, may be required to take responsibility for other Store activities therefore flexibility is key.
To achieve this, the Customer Sales Advisor will:
- Deal effectively with sales enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
- Contribute to the achievement of the financial targets of the store
- Respond effectively to the diverse needs of each customer, maximising on every sales enquiry to ensure the store hits its target
- Ensuring the store presents itself to a high standard
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
- Complete all administrative tasks to comply consistently with all company procedures
To be successful in the Customer Sales Advisor role you will have:
- Experience in customer service with confidence in communicating face to face or over the phone
- Self-discipline, working within guidelines and procedures whilst being attentive to detail and working towards targets
- Comfortable working in a small team environment and adapt to working on your own
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