Sales Advisor
3 weeks ago
Are you passionate about delivering exceptional customer service and have a knack for sales?
About the RoleWe are seeking a highly motivated and results-driven Sales Advisor to join our team in Shirley Retail Hub. As a Sales Advisor, you will be responsible for interacting with customers through face-to-face, telephony, and live chat, providing them with solutions to their energy-related queries.
Key Responsibilities- Utilise our in-house CRM system to tackle customer inquiries head-on, whether it's about bills, complaints, technical meter issues, or booking engineer meter installations.
- Top up customers' gas and electric meters.
- Share energy efficiency tips with our valued customers.
- Work towards targets by achieving sales and service goals.
- Collaborate with local charities and organisations, promoting our charitable foundation, 'Utilita Giving.'
- A structured bonus scheme based on personal and business performance.
- Opportunities for training and career progression.
- 25 days annual leave plus bank holidays.
- A healthcare scheme including dental, eye care, and health consultations.
- Access to a dedicated GP line and counselling support.
- A pension with a 4% employer contribution when you contribute 5%.
We are the energy company of choice for over 800,000 homes across the UK, committed to sustainability and customer satisfaction. Our core values are Fairness, Smart, and Sustainability.
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