Sales Advisor
2 days ago
SALES ADVISOR - Southampton
A fantastic opportunity to join a highly established fuels distribution company whose culture is fast-paced, and people focused with a drive to build strong customer relationships. You will join a talented Customer Experience Team and play a key part in bringingsales into the business. Offering opportunities to progress within different areas of the business, training development and a highly supportive and understanding management team, this company prides themselves on their commitment to their employees’ scopeto grow and progress.
The modern spacious offices are based around 10-minute walk from the Train Station, this is ideal for someone using public transport however, paid parking is available nearby the offices.
The working hours are Monday to Friday, 40 hours per week and there is not a requirement to work at the weekend.
Main Responsibilities
- You will be responsible for making calls to new and existing customers, providing market leading customer service.
- You must ensure you are maximising the impact of all marketing and promotional materials when speaking with customers.
- Work in collaboration with other areas of the business, including Account Managers and Business Development Manager, to work on promotional sector driven campaigns.
- Identify selling opportunities on both inbound and outbound calls using sales skills and excellent product knowledge to offer the customer a range of products and services.
- Deliver on agreed service level targets including call answer rates and completing a consistent level of calls.
- Ensure that all enquiries are responded and followed up within the agreed time scales.
- Utilising CRM system to plan daily activities, maintain an agreed level of contact with customers and to identify and re-engage with non-trading customers.
- Ensuring compliance with processes and procedures and suggesting improvements wherever necessary.
**Requirements**:
- Strong communication both written and verbal.
- Negotiation skills.
- Confident phone manner.
- Ability to work well within a team environment.
- Efficient in using Microsoft Offices.
- Positive work ethic.
- Achievement orientated
**Benefits**:
- Salary £25,000 - £30,000 DOE + Annual Performance Bonus (in the region of £3,000 - £4000 p/a for new starters)
- Uncapped Commission Structure
- 22 days holiday per annum increasing after 12 months to 25 days
- Life Assurance 4x basic salary
- Contributory Pension (4.5% Employee and 4.5% Employer contribution)
- Employee Perks portal, GP helpline and assistance programmes
- Social Events
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