Customer Service Advisor
6 months ago
Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland.
They are looking for experienced Hybrid Customer Service and Call Centre Advisors to join their team in Cardiff.
It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all.
- Salary: £14.02 per hour (PAYE)
- Contract: Initially 3-6 months, with extension likely
- Working Hours: 37.5hrs per week, Monday to Friday, 08.30-17.00
- Location: Cardiff/Hybrid (2 days in the office, 3 days from home)
- Training: Full training on site for 2 weeks
- Benefits: 28 days paid holiday & pension
What is the Role?
You'll speak to customers on the phone making every experience a great one.
What do I need to be successful?
- Previous experience working in a telephone-based Customer Service role (minimum 6 months).
- Excellent IT skills - lots of systems to learn and navigate.
- Be able to work on your own initiative, be inquisitive, decisive, and able to see tasks through to completion.
- Your communication and decision-making skills will be second to none and you'll have excellent attention to detail.
Vetting Requirements:
- Proof of Right to work in the UK
- Proof of National Insurance - NI Card, payslip or P60/P45
- Proof of Address dated within the last 3 months - Driver/provisional License, Utility bill, Bank statement etc.
- DBS (processed by Blue Arrow
- External DBS accepted if on the update service)
- Credit Check (processed by Blue Arrow)
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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