Call Centre Language Agent

3 weeks ago


Lancaster, United Kingdom Hilton Grand Vacations Full time

**What will I be doing?**

Member Services Agent - £19,760.00

As a German Speaking Member Services Advisor you will assist our owners, members and guests and be responsible for:

- Assisting members and owners in their requests to make reservations
- Making payments for members
- Securing benefits for members
- Advising members on member accounts and ownership related queries
- Accessing and inputting data in necessary computer systems

**Qualifications**

**What are we looking for?**
- Level of fluency in German language
- Excellent communication skills
- Ability to build rapport with our members
- A good level of computer literacy
- Ability to work under pressure.

Previous experience of working in a contact/call centre is desirable but not essential.


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