Service Team Administrator

5 months ago


Rochdale, United Kingdom Step Ahead Recruitment Ltd Full time

**Service Team Administrator - Rochdale - £25,500**

An exciting opportunity to join a market-leading security and surveillance business, who put employee development and progression at the forefront.

As a Service Team Administrator you will be responsible for supporting clients, monitoring stations and liaising with the engineering team.

**What’s in it for you?**
- £25,500 basic
- 23 days holiday, which increased with length of service + bank holidays
- Fantastic and proven career progression
- Simply health, Denplan and EAP
- Employer pension contributions increasing with length of service
- Regular team socials and company wide activities
- Service awards, birthday gifts, attendance bonuses and more
- Newly refurbished open plan office

**Responsibilities**:

- Monitoring and uploading daily service reports
- Investigating incidents and giving feedback to clients
- Providing assistance to the field engineering team
- Logging service requirements onto the CRM

**Qualifications**:

- Experience in a similar role
- Strong computer skills
- Outstanding customer service
- Ability to work in a busy, dynamic office environment

**Salary**: £25,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Administration: 1 year (preferred)

Ability to Commute:

- Rochdale (required)

Work Location: In person

Reference ID: SAR-RSA



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