Service Team Administrator
7 months ago
**Service Team Administrator - Rochdale - £25,500**
An exciting opportunity to join a market-leading security and surveillance business, who put employee development and progression at the forefront.
As a Service Team Administrator you will be responsible for supporting clients, monitoring stations and liaising with the engineering team.
**What’s in it for you?**
- £25,500 basic
- 23 days holiday, which increased with length of service + bank holidays
- Fantastic and proven career progression
- Simply health, Denplan and EAP
- Employer pension contributions increasing with length of service
- Regular team socials and company wide activities
- Service awards, birthday gifts, attendance bonuses and more
- Newly refurbished open plan office
**Responsibilities**:
- Monitoring and uploading daily service reports
- Investigating incidents and giving feedback to clients
- Providing assistance to the field engineering team
- Logging service requirements onto the CRM
**Qualifications**:
- Experience in a similar role
- Strong computer skills
- Outstanding customer service
- Ability to work in a busy, dynamic office environment
**Salary**: £25,500.00 per year
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- Administration: 1 year (preferred)
Ability to Commute:
- Rochdale (required)
Work Location: In person
Reference ID: SAR-RSA
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