Service Administrator

7 months ago


Rochdale, United Kingdom Wireless CCTV Full time

**Service Administrator £25,500 per annum**

**Ready to join a company that puts employee development and progression at the forefront? At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers.**

**The Service Administrator Role Overview**:

- Responsible for monitoring and uploading of daily service reports.
- Investigating incidents and giving feedback to our clients.
- Working as a customer liaison regarding any issues, activity, or maintenance on site.
- Providing assistance to the field engineering team.
- Logging service requirements onto the CRM system.
- Completing daily site reports.

**The Benefits**:

- **Annual Salary of £25,500 increasing to £27,000 upon successful completion of the probationary period.**:

- Private Equity backed employer, we will provide continuous support and development throughout your career.
- 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two.
- Private healthcare and dental care schemes, supplying wellness and mental health support services.
- Company pension scheme, with employer contributions increasing with length of service.
- Newly refurbished open plan office, encouraging an inter-department supportive environment.

**Your Experience**:

- 1 years’ experience within a customer service role.
- Excellent communication and interpersonal skills.
- Outstanding customer service credentials.
- Good computer skills.
- Strong organisational and time management skills.
- Enjoy working in a fast-paced dynamic environment.
- Ability to work within a team.

**This role will require the BS7858 clearance**.

**Who are we?**
- Wireless CCTV (WCCTV) was founded in 2001 and we are established as the **market leader** for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our** core values of Quality, Innovation and Customer First are the focus of everything we do.**:

- In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to **rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US.**:

- In addition to this investment, we were also recently named the **overall winner on the top 100 Profit Track, “Ones to Watch” list in the UK.**:

- **We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development.


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