Call Centre Agent

4 months ago


Holywood, United Kingdom Rapport Fundraising Full time

**Join Our Team and Make a Difference**

At Rapport Fundraising, we are dedicated to supporting the not-for-profit sector by providing tailored fundraising solutions. As a specialist direct marketing agency, we collaborate with renowned charities across the UK and Ireland, empowering us to contribute significantly to various charitable causes.

We firmly believe that investing in our people is paramount to our success as a business. Our customer service representatives hold a crucial position within our company as they are the initial point of contact for our valued customers. If you desire to work for a company that genuinely values its employees and recognizes the importance of achieving a healthy work-life balance, we would be thrilled to hear from you.

**Our work environment includes**:

- Modern office setting
- Growth opportunities
- Casual work attire
- Social events
- Relaxed atmosphere
- Flexible working hours
- On-the-job training
- Safe work environment

**Responsibilities**:

- To provide excellent service to all supporters in line with company standards.
- To ensure all relevant information is recorded on internal and external systems where required.
- To have a good understanding of the client on each campaign.
- To provide accurate information to the supporters.
- To work as part of a team with all staff to meet the company objectives.

**Job Types**: Full-time, Permanent

**Salary**: £11.44 per hour

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person


  • Call Centre Advisor

    1 month ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job DescriptionJob Title: Call Centre AdvisorCompany: NIFHA - Northern Ireland Federation of Housing AssociationJob Type: PermanentHours: 28 hours per weekShift Pattern: 2 nights on, 4 rest daysShift Hours: 2000-0800Pay Premium: 5% additional pay for night shiftsJob Summary:We are seeking a highly skilled and motivated Call Centre Advisor to join our team at...

  • Call Centre Advisor

    1 month ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job DescriptionJob Title: Call Centre AdvisorCompany: NIFHA - Northern Ireland Federation of Housing AssociationJob Type: PermanentHours: 28 hours per weekShift Pattern: 2 nights on, 4 rest daysShift Hours: 2000-0800Pay Premium: 5% additional pay for night shiftsJob Summary:We are seeking a highly skilled and motivated Call Centre Advisor to join our team at...

  • Call Centre Advisor

    1 week ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job Title: Call Centre AdvisorWe are seeking a skilled and compassionate Call Centre Advisor to join our team at Radius Connect 24. As a key point of contact for clients, you will provide timely and professional support to individuals who require assistance with personal alarm care and support services.Key Responsibilities:Respond to incoming alarm calls and...

  • Call Centre Advisor

    1 week ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job Title: Call Centre AdvisorWe are seeking a skilled and compassionate Call Centre Advisor to join our team at Radius Connect 24. As a key point of contact for clients, you will provide timely and professional support to individuals who require assistance with personal alarm care and support services.Key Responsibilities:Respond to incoming alarm calls and...

  • Call Centre Agent

    4 months ago


    Holywood, United Kingdom Rapport Fundraising Full time

    **Join Our Team and Make a Difference!** At Rapport Fundraising, we are dedicated to supporting the not-for-profit sector by providing tailored fundraising solutions. As a specialist direct marketing agency, we collaborate with renowned charities across the UK and Ireland, empowering us to contribute significantly to various charitable causes. We firmly...

  • Call Centre Agent

    4 months ago


    Holywood, United Kingdom Rapport Fundraising Full time

    **Join Our Team and Make a Difference!** At Rapport Fundraising, we are dedicated to supporting the not-for-profit sector by providing tailored fundraising solutions. As a specialist direct marketing agency, we collaborate with renowned charities across the UK and Ireland, empowering us to contribute significantly to various charitable causes. We firmly...

  • Call Centre Advisor

    3 days ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Call Advisor - Nights, Connect 24We are seeking a skilled Call Advisor to join our team at Radius Connect 24, a leading provider of personal alarm care and support services. As a Call Advisor, you will be the first point of contact for clients, providing timely and professional support in a front-line telephone-based role with a real social purpose.Key...

  • Call Centre Advisor

    3 days ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Call Advisor - Nights, Connect 24We are seeking a skilled Call Advisor to join our team at Radius Connect 24, a leading provider of personal alarm care and support services. As a Call Advisor, you will be the first point of contact for clients, providing timely and professional support in a front-line telephone-based role with a real social purpose.Key...

  • Call Centre Advisor

    1 month ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job DescriptionWe are seeking a skilled and empathetic Call Advisor to join our team at Radius Connect 24, a leading provider of personal alarm care and support services in Ireland.Key Responsibilities:Provide timely and professional assistance to clients via telephone, ensuring their needs are met and concerns addressed.Build rapport with clients,...

  • Call Centre Advisor

    1 month ago


    Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job DescriptionWe are seeking a skilled and empathetic Call Advisor to join our team at Radius Connect 24, a leading provider of personal alarm care and support services in Ireland.Key Responsibilities:Provide timely and professional assistance to clients via telephone, ensuring their needs are met and concerns addressed.Build rapport with clients,...


  • Holywood, United Kingdom Brook Street Full time

    Brook Street (UK) Ltd has an exciting opportunity for a **Team Leader** with our Co. Down-based contact centre client. The Team Leader will be responsible for managing a call centre team, coaching & developing all team members, ensuring that everyone is equipped with the necessary knowledge and tools to succeed, responding to and dealing with escalated...


  • Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job Title: Night Contact Centre AdvisorWe are seeking a skilled and compassionate Night Contact Centre Advisor to join our team at Radius Connect 24. As a key point of contact for clients, you will provide timely and professional support to individuals who require assistance with personal alarms and support services.Key Responsibilities:Respond to incoming...


  • Holywood, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    Job Title: Night Contact Centre AdvisorWe are seeking a skilled and compassionate Night Contact Centre Advisor to join our team at Radius Connect 24. As a key point of contact for clients, you will provide timely and professional support to individuals who require assistance with personal alarms and support services.Key Responsibilities:Respond to incoming...

  • Data Specialist

    4 months ago


    Holywood, United Kingdom Rapport Fundraising Full time

    As a Data Specialist at Rapport Fundraising, you will be instrumental in managing, analysing, and optimizing data to enhance the efficiency and effectiveness of our campaigns. This role requires a detail-oriented individual with expertise in data management, analysis, and reporting, ensuring the seamless flow of information for both call centre activities...


  • Holywood, United Kingdom VanRath Full time

    VanRath is assisting with the recruitment of a Mortgage Admin for a leading Mortgage Advisor company. This is a Permanent position, working Monday to Friday. The position of work can be based in Holywood, Bangor, or Newtownabbey. The successful candidate will be offered a negotiable salary and a fantastic benefits package, as well as opportunities for...


  • Holywood, United Kingdom VanRath Full time

    VanRath is assisting with the recruitment of a Mortgage Admin for a leading Mortgage Advisor company. This is a Permanent position, working Monday to Friday. The position of work can be based in Holywood, Bangor, or Newtownabbey. The successful candidate will be offered a negotiable salary and a fantastic benefits package, as well as opportunities for...


  • Holywood, United Kingdom VanRath Full time

    VanRath is assisting with the recruitment of a Mortgage Admin for a leading Mortgage Advisor company. This is a Permanent position - Monday to Friday - with the option to work from Holywood, Bangor, or Newtownabbey. The successful candidate will have the opportunity to work in a dynamic and supportive environment, with a fantastic benefits package and...


  • Holywood, United Kingdom VanRath Full time

    VanRath is assisting with the recruitment of a Mortgage Admin for a leading Mortgage Advisor company. This is a Permanent position - Monday to Friday - with the option to work from Holywood, Bangor, or Newtownabbey. The successful candidate will have the opportunity to work in a dynamic and supportive environment, with a fantastic benefits package and...


  • Holywood, United Kingdom VanRath Full time

    VanRath is assisting with the recruitment of a Mortgage Admin for a leading Mortgage Advisor company. This is a Permanent position - Monday to Friday - with the option to work from Holywood, Bangor, or Newtownabbey. The successful candidate will have the opportunity to work with a fantastic benefits package and progression...


  • Holywood, United Kingdom VanRath Full time

    VanRath is assisting with the recruitment of a Mortgage Admin for a leading Mortgage Advisor company. This is a Permanent position - Monday to Friday - with the option to work from Holywood, Bangor, or Newtownabbey. The successful candidate will have the opportunity to work with a fantastic benefits package and progression...