Hotel Services Team Leader

1 week ago

Plymouth, United Kingdom Livewell Southwest Full time

Cleaning To organise, participate and manage the Hotel Services team in the cleaning of all fixtures and fittings on the ward. To attend daily meeting / or liaise with Nurse in Charge to identify areas of particular concern e.g. isolation, specialist dietary needs, discharges, admissions and relay information to Hotel Services staff. To arrange and ensure specialist cleaning equipment / protocols and appropriate staffing is available when required e.g.

for outbreaks, isolation areas. To ensure and support staff in keeping ward area tidy, clean and clutter free. To ensure the cleaning of equipment (kitchen or ward) is carried out as per National Cleaning Standards / Hygiene Code / organisational and manufacturers guidance. To report anomalies / poor practice to Hotel Services Manager or Deputy and follow organisational policy.

To ensure there is a cleaning schedule displayed for the ward and associated areas and that it is adhered to. To participate in weekly ward cleanliness checks with designated ward infection control representative and assist in the formulation of action plans if required. To monitor and sign off weekly cleaning schedules (kitchen and ward) to confirm that work has been completed to a satisfactory standard. To have comprehensive knowledge and understanding of national and organisational infection control policies and procedures and direct and support staff in adhering to these.

To attend Infection Prevention and Control meetings. To order all domestic cleaning stock via e-Proc or other system ensuring their safe and economic use and correct storage. To ensure that stock is maintained at appropriate levels, goods are stock rotated and controlled through a monitoring system. Ensure all articles of clothing follow through on discharge or transfer of patients.

Catering To direct and assist in the preparation of food and beverages in line with Food Safety Legislation, locally and nationally. Ensure the ward is able to offer patients a 24 hour snack service. To direct and assist Hotel Services staff in serving patient meals and work in conjunction with clinical staff to ensure dietary requirements are met. Ensure that where patients are on food / fluid monitoring, nursing staff are informed of food / fluids taken or not.

To direct and supervise Hotel Services staff with preparation of correct consistencies of diet / fluids for patients with compromised swallow, under the direction of Speech and Language Therapist and trained nurses. To be point of contact for patients / carers to ensure dietary needs are met and be responsive to concerns in conjunction with the MDT. In conjunction with clinical staff support patients in making their daily menu choice and work with ward staff to ensure protected mealtimes are adhered to. To be responsible for the ordering of food and beverages on a daily or weekly basis and be able to respond to changes in patient needs e.g.

extra meal requirements, change in patient dietary requirements and ensuring stocks of both domestic / catering stores are ordered accordingly via e-Proc or other system. To ensure that equipment used in kitchen environment and catering equipment in ward area is clean, used appropriately and fit for purpose. To be responsible for the storage and checking of kitchen and hotel services supplies, when delivered e.g. linen, foods, cleaning materials.

To ensure food and beverages are stored as per locally and nationally agreed standards e.g. refrigerated foods / beverages. Be responsible for ensuring the ward kitchen area is clean, tidy and clutter free and direct Hotel Services and clinical staff to do the same. To inform clinical staff if patients have not taken full meals or beverages and support Hotel Services staff to do the same.

Environmental To respect patient’s privacy, dignity and confidentiality when carrying out duties and support other staff to do the same. To assist and support Hotel Services and clinical staff in maintaining the safety / security of patients property / belongings. Take responsibility for the monitoring, reporting and co-ordination and communication of maintenance issues with regards to hotel services equipment / facilities. To ensure the disposal of clinical, domestic and confidential waste is carried out as per local and nationally agreed policy e.g.

external waste containers are secured. To ensure and support the safe storage of hotel services equipment and resources. To participate in audit / action planning and implementation in collaboration with e.g. Ward Manager, Infection Control staff.

Development / Supporting Staff To liaise with Hotel Services Manager or Deputy in relation to major staffing issues, sickness, absence and annual leave. Ensuring staffing levels are maintained. To undertake and assist in the appraisals of Hotel Services staff. To undertake and support the induction of new staff in the ward area.

To undertake and participate in the training of hotel services staff within their s

  • Hotel Services Team Leader

    4 weeks ago

    Plymouth, United Kingdom Livewell Southwest CIC Full time

    37.5 hours per week. An opportunity has arisen to appoint a Hotel Services Team Leader, within our ward based Hotel Services team, to lead and work as part of a team of staff who provide a catering and clinical cleaning service. Applications are welcomed from enthusiastic individuals with a flexible approach as this position will involve covering various...

  • Hotel Services Team Leader

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Livewell Southwest CIC Full time

    37.5 hours per week. An opportunity has arisen to appoint a Hotel Services Team Leader, within our ward based Hotel Services team, to lead and work as part of a team of staff who provide a catering and clinical cleaning service.Applications are welcomed from enthusiastic individuals with a flexible approach as this position will involve covering various...

  • Hotel Services Team Leader

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Livewell Southwest Full time

    Cleaning To organise, participate and manage the Hotel Services team in the cleaning of all fixtures and fittings on the ward. To attend daily meeting / or liaise with Nurse in Charge to identify areas of particular concern e.g. isolation, specialist dietary needs, discharges, admissions and relay information to Hotel Services staff. To arrange and ensure...

  • Hotel Services Assistant

    1 month ago

    Plymouth, United Kingdom Livewell Southwest Full time

    Domestic Duties Cleaning of all furniture and fittings, including lockers, doors, curtain rails, beds, chairs. Ensuring beds are pulled out as outlined in the work schedules. Cleaning of all bathrooms, toilet areas, utility treatment rooms, bed rooms, sluice areas and therapy rooms, flats if applicable. To carry out any enhance cleans, deep cleans as...

  • Reception Shift Leader

    3 weeks ago

    Plymouth, United Kingdom Hotel Co 51 Full time

    **Reception Shift Leader (Crew Leader) - MOXY Plymouth** This position is based on a full time contract. Gross Annual Salary - £competitive Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun environment that makes guests feel at home. Main Tasks and responsibilities -...

  • Reception Shift Leader

    4 weeks ago

    Plymouth, United Kingdom Hotel Co 51 Full time

    **Reception Shift Leader (Crew Leader) - MOXY Plymouth** This position is based on a full time contract. Gross Annual Salary - £27036 Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun environment that makes guests feel at home. **Main Tasks and responsibilities** -...

  • Hotel Receptionist

    4 weeks ago

    Plymouth, United Kingdom Drake Hotel Plymouth Full time

    A fantastic opportunity has arisen for a **Hotel Receptionist** to join our team at the Drake Hotel, located by the beautiful seaside and in Plymouth’s city centre. We are a family-run guest accommodation 5 minutes' drive from the ferry terminal. Dating back to the 1830s, it offers free on-site parking and WiFi. You need to be **friendly, positive and...

  • Hotel Receptionist

    4 weeks ago

    Plymouth, United Kingdom Drake Hotel Plymouth Full time

    A fantastic opportunity has arisen for a **Hotel Receptionist** to join our team at the Drake Hotel, located by the beautiful seaside and in Plymouth’s city centre. We are a family-run guest accommodation 5 minutes' drive from the ferry terminal. Dating back to the 1830s, it offers free on-site parking and WiFi. You need to be **friendly, positive and...

  • Hotel Receptionist

    3 weeks ago

    Plymouth, United Kingdom Drake Hotel Plymouth Full time

    * Applicant must live in Plymouth permanently and be available during school holiday periods, summer holidays (planned absences in the year are fine with advance notice given). A fantastic opportunity has arisen for a **Hotel Receptionist** to join our team at the Drake Hotel, located by the beautiful seaside and in Plymouth’s city centre. We are a...

  • Hotel Receptionist

    3 weeks ago

    Plymouth, United Kingdom Ibis Hotel Plymouth Full time

    If you're an outgoing person looking for a **part-time role** where you can put your **customer service skills** to good use, you've come to the right place. The ibis Plymouth hotel is seeking someone to join our Reception team. Offered on a part-time basis, you'll be working no fewer than **16 hours a week** for a salary of **£10.00 per hour plus...

  • Hotel Receptionist

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Drake Hotel Plymouth Full time

    A fantastic opportunity has arisen for a Hotel Receptionist to join our team at the Drake Hotel, located by the beautiful seaside and in Plymouth's city centre. We are a family-run guest accommodation 5 minutes' drive from the ferry terminal. Dating back to the 1830s, it offers free on-site parking and WiFi.You need to be friendly, positive and able to...

  • Hotel Receptionist

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Drake Hotel Plymouth Full time

    Applicant must live in Plymouth permanently and be available during school holiday periods, summer holidays (planned absences in the year are fine with advance notice given).A fantastic opportunity has arisen for a Hotel Receptionist to join our team at the Drake Hotel, located by the beautiful seaside and in Plymouth's city centre. We are a family-run...

  • Hotel Porter

    4 weeks ago

    Plymouth, United Kingdom New Continental Hotel Full time

    We are looking for a porter to join our busy front of house team, you will help maintain high levels of service ensuring that all guests have an exceptional stay as well as playing an important role in the smooth running of the hotel. The job includes supporting the reception team with the arrival and departure of our guest which will involve carrying...

  • Hotel Porter

    3 weeks ago

    Plymouth, United Kingdom New Continental Hotel Full time

    We are looking for a porter to join our busy front of house team, you will help maintain high levels of service ensuring that all guests have an exceptional stay as well as playing an important role in the smooth running of the hotel. The job includes supporting the reception team with the arrival and departure of our guest which could involve carrying...

  • Kitchen Leader

    4 weeks ago

    Plymouth, United Kingdom Hotel Co 51 Full time

    **Kitchen Leader - MOXY Plymouth** This position is based on a full-time contract. Gross Salary: £competitive How exciting would it be to work in a dynamic, fast-paced environment preparing the food for our guests and ensuring they leave with a great all round experience? We are looking for someone to take ownership of our kitchen operation at Moxy...

  • Hotel Receptionist

    2 weeks ago

    Plymouth, United Kingdom New Continental Hotel Full time

    **Job Type**: Full-Time **Position**: Hotel Receptionist We are looking for a full-time receptionist to join our busy team. The successful applicant will be flexible with the working hours as weekends and bank holidays are included in the normal working week, the shifts are 7am-3pm and 3pm-11pm and you will be required to be able to cover both of these...

  • Hotel Porter

    2 weeks ago

    Plymouth, Plymouth, United Kingdom New Continental Hotel Full time

    We are looking for a porter to join our busy front of house team, you will help maintain high levels of service ensuring that all guests have an exceptional stay as well as playing an important role in the smooth running of the hotel.The job includes supporting the reception team with the arrival and departure of our guest which will involve carrying luggage...

  • Team Leader

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Glassmoon Services Full time

    Join the Glassmoon Services team and be part of someone's incredible storySalary is £14.65 per hour, plus £100 per sleep-in shift & £50 supplement for On-Call shifts.We are a real living wage employer and believe in paying everyone fairly, irrespective of age.As part of our commitment to our Fair Pay, Pay Fair strategy, we pay our colleagues for accrued...

  • Team Leader

    4 weeks ago

    Plymouth, United Kingdom Glassmoon Services Full time

    Join the Glassmoon Services team and be part of someone's incredible story!Salary is £14.65 per hour, plus £100 per sleep-in shift & £50 supplement for On-Call shifts.We are a real living wage employer and believe in paying everyone fairly, irrespective of age.As part of our commitment to our Fair Pay, Pay Fair strategy, we pay our colleagues for accrued...

  • Porter - Hotel Services

    1 month ago

    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    An opportunity has arisen to join University Hospitals Plymouth NHS Trust, Hotel Services team as a Portering Assistant We are looking for enthusiastic and motivated individuals who have a passion for customer satisfaction and who can work as part of a very busy Hotel Services Department and Portering team. The successful applicants will be required to...