Hotel Services Assistant

6 months ago

Plymouth, United Kingdom Livewell Southwest Full time

Domestic Duties Cleaning of all furniture and fittings, including lockers, doors, curtain rails, beds, chairs. Ensuring beds are pulled out as outlined in the work schedules. Cleaning of all bathrooms, toilet areas, utility treatment rooms, bed rooms, sluice areas and therapy rooms, flats if applicable. To carry out any enhance cleans, deep cleans as requested by the Hotel Services Team Leader or Nurse in Charge.

Cleaning of offices, day rooms and dining room in line with work schedules. Ensure that all floor surfaces are cleaned, and have safety signs clearly displayed and visible. Spillages on floors are to be removed as quickly as possible and appropriate signs placed. Ensure all bins are emptied and appropriate bin liner replaced.

Bins cleaned in line with work schedule. Responsible for ensuring a constant supply of paper products, soap etc. To be responsible for cleaning and storing of all domestic equipment correctly, ensuring all cleaning equipment is clean and debris free, buckets to be clean and dried and stored upside down. Remove mop and leave in designated mop bucket for laundering.

To ensure work schedules, all check sheets (i.e. toilet, kitchen etc) are completed and initialed daily. Maintain the cleanliness and tidiness of the ward at all times reporting any areas of concern to the Hotel Services Team Leader. To cover other domestic duties as required by the Hotel Services Team Leader to ensure continuity of service requirements.

To provide a laundry service to patients. Catering Duties To prepare and serve beverages to patients, ensuring all dietary requirements are met. To regenerate and serve patients’ meals (Breakfast, Lunch, Tea). To participate in the cleaning of kitchen, appliances, refrigerators, regen ovens, trolleys and microwaves.

To assist in the collection and washing of food containers, dishes etc. Ensure dining room is clean and tidy and prepared for meal service. To follow Safe Catering Practices & Procedures. Other Responsibilities Responsible for reporting faults, accidents, pests to Hotel Services Team Leader.

Ensuring all aspects of Health & Safety, Food Safety, COSHH and other relevant regulations are strictly adhered to. Maintain patient and professional confidentiality at all times. Always address staff, patients and members of the public in a polite and respectful manner. To identify and attend all relevant training courses through the annual appraisal system appropriate to personal and service needs.

To assist new members of staff with induction and in-service training. Must be able to adapt to service needs and changes when required. To ensure own actions reduce risks to Health & Safety and to promote a health and safety culture within the workplace. To attend all training sessions including mandatory training and role specific training as necessary in line with organisation policy.

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