Reception Shift Leader

4 months ago

Plymouth, United Kingdom Hotel Co 51 Full time

**Reception Shift Leader (Crew Leader) - MOXY Plymouth**

This position is based on a full time contract.

Gross Annual Salary - £competitive

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun environment that makes guests feel at home.

Main Tasks and responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Manage all bills and payments correctly
- Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

Supporting other Crew Members / Leaders with:

- Operate Food & Beverage outlets the Moxy way
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely

We’re looking for someone with Moxie, which is all of these things:

- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Clear communicator fluent in English (and other languages a plus)

Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws is a plus
- Personal experience of travel and travel industry

BENEFITS FOR YOU
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty two holidays)
- *a personality assessment can be part of the recruitment process*_

About Hotel Co 51

About Moxy® Hotels

About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.

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