Senior Medical Secretary

7 months ago

Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

An opportunity has arisen for a highly skilled and self-motivated Senior Medical Secretary to provide secretarial and administrative support to the Cardiology service within the Specialist Medicine CBU.

The role will primarily involve leading on performance indicators for Cardiology administration, including validating PTLs, non-RTT databases, processing pending referrals, resolving data quality issues and working in conjunction with the secretarial team and the CBU management team to assist with outpatient recovery. The post holder will also be expected to participate in general secretarial duties to support the existing team, including audio typing and administrative tasks.

**Essential requirements for the post**:
Typing and word processing experience

EPR validation experience

Office experience in an NHS health care setting

Excellent organisational skills

Educated to GCSE standard

Work effectively with Central Patient Booking Service, and external agencies including medical, nursing and other secretarial staff.

Provide information on a weekly basis to the Team Manager to support the Divisional and Trust
- wide Performance/Access meetings.

To effectively and efficiently administer and maintain accurate data within all relevant IT systems.

Manage and prioritise own workload.

Point of contact for challenging/sensitive telephone enquiries from staff, patients, relatives, patients’ legal representatives, General Practitioners, Nursing staff, Consultants and external organisations.

Responsible for chasing all investigation/test results and bringing abnormal/urgent results to the attention of the Medical Team/individual Consultant, taking action as appropriate.

Responsible for rescheduling appointments, arranging follow up appointments and referrals.

Co-ordination of Consultant diaries

Works in close liaison with other secretaries and the Medical Team within the Specialty to promote a team approach.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people

We are one team

We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Work effectively with Central Patient Booking Service, and external agencies including medical, nursing and other secretarial staff in facilitating patient pathways.

Responsible for the management of all patients within the Specialty in accordance with the Trust’s Access Policy and other National/Local.

Provide information on a weekly basis to the Team Manager to support the Divisional and Trust
- wide Performance/Access meetings.

To effectively and efficiently administer and maintain accurate data within all relevant IT systems. The systems could include EPR and/or other local IT systems.

Manage and prioritise own workload using own initiative and ensuring deadlines are met. Working to agreed national/local timescales e.g. waiting times.

Responsible for the training and direct line management of support medical secretaries, trainees or temporary staff.

Support and guide the medical secretaries in acting as the point of contact with responsibility for the dissemination of information, messages and enquiries for the Medical Team, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.

Point of contact for challenging/sensitive telephone enquiries from staff, patients, relatives, patients’ legal representatives, General Practitioners, Nursing staff, Consultants and external organisations and dealing with such enquiries in a constructive and sympathetic manner taking action as appropriate or referring to the appropriate person where necessary and re-routing these calls when required.

Supporting the Medical Team in their wider role e.g. medical committees, research activities, preparing papers/presentations for publication/teaching purposes and reports for legal purposes.

Responsible for chasing all investigation/test results and bringing abnormal/urgent results to the attention of the Medical Team/individual Consultant, taking action as appropriate.

Responsible for rescheduling appointments, arranging follow up appointments and referrals and appropriate action being taken to ensure co-ordination and continuity of patient pathway.

Co-ordination of Consultant diaries ensuring any requests for leave are actioned in a timely manner, relevant departments are informed and clinical commitments altered accordingly ie. theatre/outpatient clinic scheduling.

Works in close liaison with other secretaries and the Medical Team within the Specialty to promote a team approach.

Establish and maintain effective filing and other administrative systems.

Participates in providing adequate cover as and when necessary in conjunction with other secretaries in the Team for sickness, training and annual leave.

Co-ordinate and fac

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