System Administrator

3 weeks ago

Birmingham, United Kingdom Government Property Agency Full time

**Details**:
**Reference number**:

- 250062**Salary**:

- £38,344 - £41,455**Job grade**:

- Senior Executive Officer- GPA SEO**Contract type**:

- Permanent**Business area**:

- GPA - Chief Operating Office**Type of role**:

- Administration / Corporate Support
- Information Technology
- Property**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Leeds, Manchester, Newport (Gwent), Norwich, Nottingham, SwindonAbout the job

**Job summary**:
The Government Property Agency is changing the way the Civil Service works and is at the forefront of Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years.

Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices.

This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do.

**Job description**:

- Troubleshoot technical issues including server side and client side with SaaS suppliers to resolve issues to the GPA's satisfaction.
- Work with GPA staff to troubleshoot and resolve deployment & configuration related problems on various platform.
- Conduct system administrator tasks as required to create new users, user group maintenance, creating and altering new screens and fields, investigate event logs warnings and issues, security permissions,.
- Internal and external technical communication on bugs, fixes, and other issues and communicate the resolutions to all users.
- Propose, design, implement and maintain software components & deployment automation which meet project requirements.
- Develop and maintain metrics, reporting, documentation.
- Actively participate in project planning, design brainstorm sessions and scrum meetings.
- Import and extract business data from the system.
- Work outside of normal working hours may sometimes be required to carryout tasks while users are not using the system.
- Escalate client incidents in accordance with agreed and documented escalation procedures.
- Experience with scripting languages like Powershell

**Person specification**:

- Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences.
- Great time management and ability to multitask.
- High degree of initiative, dependability, and ability to work with little supervision.
- Willingness to learn with a can-do attitude; desire to achieve and deliver.
- Strong attention to detail.
- Dependable and reliable.
- Works comfortably under pressure.
- Ability to travel to GPA sites when required
- A bachelor's degree in information technology or a related field is an advantage
- Specialised certifications such as the Systems Engineering Professional, Information Security Auditor or Information Security Professional are also beneficial.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Innovation
- Customer Perspective
- Commercial Acumen
- Property Market Knowledge

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Generous annual leave

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.- This vacancy uses Civil Service Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.
- Applicants successful at sift will be scored against the following Behaviours at interv

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