It Systems Engineer

3 weeks ago

Birmingham, United Kingdom e2e Infosys Full time

Job Description: We are currently seeking a dedicated and proactive IT System Assistant to join our manufacturing team based in the West Midlands. The successful candidate will play a key role in supporting and maintaining the information technology infrastructure essential for our manufacturing operations. This is an excellent opportunity for individuals with a passion for technology and a desire to contribute to the success of a dynamic manufacturing environment.

Responsibilities:

* Provide technical support to end-users, including troubleshooting hardware and software issues, resolving technical problems, and assisting with IT-related inquiries.

* Assist with the administration and maintenance of IT systems, including servers, networks, databases, and other infrastructure components.

* Assist with data management tasks, including data entry, data validation, and data integrity checks.

* Manage IT equipment and inventory, including tracking assets, managing stock levels, and coordinating equipment repairs or replacements as needed.

* Assist with IT security measures to protect company data and systems from cyber threats.

* Assist with the implementation of new software systems or upgrades, including system configuration, user training, and documentation.

* Maintain documentation of IT systems, procedures, and user guides.

* Ensure compliance with relevant regulatory requirements and industry standards related to IT systems and data management.

Requirements:

* Bachelor's degree or equivalent qualification in Information Technology, Computer Science, or related field.

* Proven experience in providing technical support and troubleshooting IT issues.

* Familiarity with IT infrastructure components such as servers, networks, databases, and software applications.

* Strong communication and interpersonal skills, with the ability to effectively interact with end-users and technical team members.

* Excellent organizational skills and attention to detail.

* Ability to work independently and collaboratively in a fast-paced manufacturing environment.

* Knowledge of manufacturing processes and industry-specific software applications (preferred but not required)

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