Patient Access Officer

3 weeks ago

Wilmslow, United Kingdom HCA Healthcare UK Full time

**Location**: The Wilmslow Hospital
- ** Contract**: Full Time 37.5 hours Mon
- Fri 9am - 5pm
- ** Salary**: £23,000
- ** Employment Package**: We will look after you with private healthcare insurance for you and your family, a contributory pension scheme and a vast range of additional rewards.
- 25 days annual leave and 8 days bank holiday.

Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow your career with us.

**About the Role**

We have an exciting opportunity to join HCA UK, as our Patient Access Officer to provide a comprehensive range of patient administrative and coordination services within our private patient-exclusive facility. You will be part of an experienced team offering lots of support to focus on the patient journey.
- Duties will vary, but this role requires exceptional IT skills, accuracy and attention to detail to ensure our private patients are receiving a first-class patient experience and admissions and payments are operating seamlessly.
- This is a valued ‘hands-on;’ busy position which updates our Medical Consultants, and responds promptly to patient and third-party requests, keeping all parties fully informed of any deviation to the patient journey.
- You will be heavily involved in operating our bespoke patient database, registering patients, and updating payment methods, including managing transactions and receipts and maintaining all private patient records.
- In addition to the administration, there is lots of coordinating and facilitating, Radiology, Cardiology, Physiotherapy and other outpatient bookings including consultation appointments for Consultants.
- Previous administrative experience, ideally in private healthcare, or healthcare patient bookings or admissions.
- Exceptional IT skills, accuracy and attention to detail.
- Able to multi-task, coordinate multiple priorities, meet deadlines and act on instruction quickly to support patients and consultants.
- Excellent customer service and communication skills.

LI-RS1

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