Quality Lead

2 weeks ago

Gainsborough, United Kingdom Acis Group Full time

Job Advert

**As a Support Coach, a typical day might include**:

- Recruitment to all programmes, identifying the best starting point for everyone you sign up
- Owning the customer support journey for your area, working with customers on an individual and group basis, assessing their skills, barriers and challenges and supporting them to produce a personalised action plan
- Carrying out an initial assessment, using our suite of assessment tools including outcome star, to help them make informed decisions.
- Managing a caseload of customers for their whole journey with us - ensuring attendance, achievement and progression.
- reviewing their progress and helping them succeed through regular contact, proactive engagement and active planning of interventions delivered across all programmes
- Building relationships with a wide range of other local support services to ensure we can offer a full and holistic package of support, meeting all participant and contract needs.
- Completing learner records and monitoring reports in line with programme, ensuring evidence is collated and stored in line with requirements.
- Being responsible for Quality Assurance of your teaching to ensure our customers receive the best service possible, welcoming people from across the team into the teaching setting to observe learning, get involved and help learners achieve.
- Planning, preparing, delivering and evaluating all the courses you lead.
- Preparing plans, schemes of work and learning materials for each session, making them available for monitoring or lesson observation visits and maintaining them.
- Supporting the delivery of events, workshops, drop-ins and activities to increase opportunities to cross-sell our services, attract sign ups to activities and learning. Targeting activities that serves our customer groups on other programmes across our wider learning hub.
- Shout about your success with monthly reports on success and achievements

**Your role is all about helping people improve their options by overcoming multiple and complex barriers. You have the opportunity to make a real difference in peoples’ lives. The more you put in the more you get out.**

Additionally our support coach roles have the opportunity to take a lead and responsibility for contracts. Where this is in their role, they will:

- Carry out regular caseload reviews with those delivering on your contract (or support on others), to achieve outcomes
- Carry out compliance checks and attend funder training and meetings as required
- Ensure delivery against quality and performance targets for your contract, escalating any risks or areas of concern in a timely manner
- Ensure compliance with paperwork, delivery and quality standards in line with funder expectations
- Produce reports on progress each month, and ad hoc for funder requirements, including sharing good news stories and best practice, risks, financial performance and forecasts for
- Manage the day-to-day contact with the funder for that contract
- Ensure paperwork and participant records for the customer journey is delivered in a compliant way to our quality standards and in line with timescales every month

**The way you work**

**You’ll be part of our amazing team doing your thing in The Acis Way**:

- You have the drive to do what’s right, putting people first in all that you do and challenging things that are wrong or need changing.
- You work closely with colleagues, connecting across our different teams, never working in silos and always sharing good practice.
- You own your work, supporting others to do the same. When you find problems, you provide solutions, encouraging new ways of working and an agile mindset. You don’t play the blame game.

**The must haves**:

- A willingness and ability to deliver a range of courses beyond your primary area of expertise with an enthusiasm to develop your skills to adapt our delivery to needs of our learners.
- Outcome star training undertaken
- Qualification in Mentoring, Advice and Guidance or similar, or a mental health qualification
- Are comfortable with, and can deliver, both 1-2-1 and group sessions in their role**.**:

- L3 Award in Education and Training (formerly PTLLS) or Teaching qualification, and/or willingness to undergo further training.
- An understanding of the principles underpinning teaching adults, i.e. planning, delivery, assessment and evaluation of learning.
- Experience of professionally engaging with adults and children
- A genuine commitment to the personal and occupational success of the long term unemployed
- Knowledge funded projects including European social funded projects
- Ability to work as a team, under pressure and in a fast-paced environment
- A good understanding of the barriers faced by inactive people, and the solutions that may be able to benefit them
- Ability to work collaboratively with others, whether in the same team or external support providers
- You’re a positive, energised and enthusiastic

  • Quality & Compliance Assistant

    3 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    **Salary Range: £23,000.00 - £25,000.00pa** At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products...

  • Quality & Analytical Coordinator

    4 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products for many of the world’s leading brands. As...

  • Complex Lead

    3 weeks ago

    Gainsborough, United Kingdom Knights Care Ltd Full time

    We are seeking a Complex Lead to join our dynamic and caring team at Drovers Call Care Home. You must be committed and passionate in your clinical practice. You will also need to be knowledgeable in the standards expected within this framework and driven to deliver to the highest standard of care. **Purpose of the role** - To provider strong leadership in...

  • Clinical Team Lead

    3 weeks ago

    Gainsborough, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    Gainsborough Community Nursing Team are seeking an experienced, dynamic, resilient and compassionate leader to join their team as Clinical Team Lead. The CTL role requires robust and resilient senior leadership skills that ensure the workforce is empowered to deliver a continued standard of high quality care and great partnership working with the wider MDT,...

  • Clinical Team Lead Gainsborough Urgent Treatment

    3 weeks ago

    Gainsborough, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    We are looking for a dynamic and compassionate leader to work in this new full time role. It is based at Gainsborough Urgent Treatment Centre (UTC) which is a fast paced unit providing urgent care to the local population. Leadership will be provided to all staff at the UTC, this includes medical staff, Nursing, AHPs, ACP, healthcare support workers,...

  • Clinical Team Lead Gainsborough Urgent Treatment

    2 weeks ago

    Gainsborough, Lincolnshire, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    We are looking for a dynamic and compassionate leader to work in this new full time role. It is based at Gainsborough Urgent Treatment Centre (UTC) which is a fast paced unit providing urgent care to the local population. Leadership will be provided to all staff at the UTC, this includes medical staff, Nursing, AHPs, ACP, healthcare support workers,...

  • Production Area Lead

    4 weeks ago

    Gainsborough, United Kingdom Clean Tech Full time

    **The Role**: Production Team Leader **Location**: Hemswell, DN21 5TU **Shift Pattern/Working Hours**: 4on 4off Days and Nights 6am - 6pm / 6pm-6am **Salary**: £32,853.13 We are the UK's largest and most technically advanced PET bottle recycling plant, we play a critical role in ensuring we continue provide environmentally friendly packaging solutions...

  • Clinical Team Lead/practioner Gainsborough Urgent

    4 weeks ago

    Gainsborough, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    This role is a new dual role, part Clinical team lead and part practioner at the Gainsborough Urgent Treatment Centre (UTC). It is to provide leadership to all staff at the UTC, this includes medical staff, Nursing, ACP, Healthcare support workers, reception and housekeeping staff, ensuring that the service delivers high quality care within the scope of the...

  • Service Delivery Lead

    4 weeks ago

    Gainsborough, United Kingdom Pulse Temp Nursing Full time

    Pulse Nursing Agency are proud to be working with one of our Research clients on a fantastic project based in Gainsborough. Our client are running a project aimed at carrying out blood tests in the community, starting ASAP.We are looking for Band 5 Registered Nurses to work as part of a project team of 20 healthcare professionals who will work together for...

  • Service Delivery Lead

    3 weeks ago

    Gainsborough, United Kingdom Pulse Temp Nursing Full time

    Pulse Nursing Agency are proud to be working with one of our Research clients on a fantastic project based in Gainsborough. Our client are running a project aimed at carrying out blood tests in the community, starting ASAP. We are looking for Band 5 Registered Nurses to work as part of a project team of 20 healthcare professionals who will work together for...

  • Community IV Therapy Nurse Lead

    1 week ago

    Gainsborough, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

    Job summary Lincolnshire Community Health Services (LCHS) are working in partnership with the acute trust to provide a new and exciting opportunity for any registered qualified practitioner interested in delivering an IV service to patients in their own homes or community settings. This job is open to all registered nurses who are able to deliver or...

  • Clinical Team Lead

    2 months ago

    Gainsborough, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    **We have an exciting opportunity at Lincolnshire Community Health Services NHS Trust (LCHS). Our staff collectively see thousands of people every day in community hospitals, health clinics, schools, children's centres and in patients' own homes. They also do something else very special; they are responsible for turning an ordinary day into something...

  • Buyer

    3 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    **Salary Range: £27,467.00 to £29,467.00** At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As industry leaders in the field of full-service nutraceutical supply. Our commitment is to deliver our customers innovative and high-quality products and provide solutions to make...

  • Buyer

    4 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    **Salary Range: £27,467.00 to £29,467.00** At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As industry leaders in the field of full-service nutraceutical supply. Our commitment is to deliver our customers innovative and high-quality products and provide solutions to make...

  • Senior Contract Buyer

    4 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products for many of the world’s leading brands. As...

  • Procurement Buyer

    1 week ago

    Gainsborough, United Kingdom Parkacre Full time

    At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products for many of the world’s leading brands. As...

  • Procurement Buyer

    4 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products for many of the world’s leading brands. As...

  • Senior Contract Buyer

    6 days ago

    Gainsborough, United Kingdom Parkacre Full time

    At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products for many of the world’s leading brands. As...

  • Buyer

    4 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    **Salary Range: £26000.00 to £28890.00** At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products for...

  • Production Planner

    2 weeks ago

    Gainsborough, United Kingdom Parkacre Full time

    At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products for many of the world’s leading brands. As...