Quality Lead

7 months ago

Gainsborough, United Kingdom Acis Group Full time

Job Advert

**As a Support Coach, a typical day might include**:

- Recruitment to all programmes, identifying the best starting point for everyone you sign up
- Owning the customer support journey for your area, working with customers on an individual and group basis, assessing their skills, barriers and challenges and supporting them to produce a personalised action plan
- Carrying out an initial assessment, using our suite of assessment tools including outcome star, to help them make informed decisions.
- Managing a caseload of customers for their whole journey with us - ensuring attendance, achievement and progression.
- reviewing their progress and helping them succeed through regular contact, proactive engagement and active planning of interventions delivered across all programmes
- Building relationships with a wide range of other local support services to ensure we can offer a full and holistic package of support, meeting all participant and contract needs.
- Completing learner records and monitoring reports in line with programme, ensuring evidence is collated and stored in line with requirements.
- Being responsible for Quality Assurance of your teaching to ensure our customers receive the best service possible, welcoming people from across the team into the teaching setting to observe learning, get involved and help learners achieve.
- Planning, preparing, delivering and evaluating all the courses you lead.
- Preparing plans, schemes of work and learning materials for each session, making them available for monitoring or lesson observation visits and maintaining them.
- Supporting the delivery of events, workshops, drop-ins and activities to increase opportunities to cross-sell our services, attract sign ups to activities and learning. Targeting activities that serves our customer groups on other programmes across our wider learning hub.
- Shout about your success with monthly reports on success and achievements

**Your role is all about helping people improve their options by overcoming multiple and complex barriers. You have the opportunity to make a real difference in peoples’ lives. The more you put in the more you get out.**

Additionally our support coach roles have the opportunity to take a lead and responsibility for contracts. Where this is in their role, they will:

- Carry out regular caseload reviews with those delivering on your contract (or support on others), to achieve outcomes
- Carry out compliance checks and attend funder training and meetings as required
- Ensure delivery against quality and performance targets for your contract, escalating any risks or areas of concern in a timely manner
- Ensure compliance with paperwork, delivery and quality standards in line with funder expectations
- Produce reports on progress each month, and ad hoc for funder requirements, including sharing good news stories and best practice, risks, financial performance and forecasts for
- Manage the day-to-day contact with the funder for that contract
- Ensure paperwork and participant records for the customer journey is delivered in a compliant way to our quality standards and in line with timescales every month

**The way you work**

**You’ll be part of our amazing team doing your thing in The Acis Way**:

- You have the drive to do what’s right, putting people first in all that you do and challenging things that are wrong or need changing.
- You work closely with colleagues, connecting across our different teams, never working in silos and always sharing good practice.
- You own your work, supporting others to do the same. When you find problems, you provide solutions, encouraging new ways of working and an agile mindset. You don’t play the blame game.

**The must haves**:

- A willingness and ability to deliver a range of courses beyond your primary area of expertise with an enthusiasm to develop your skills to adapt our delivery to needs of our learners.
- Outcome star training undertaken
- Qualification in Mentoring, Advice and Guidance or similar, or a mental health qualification
- Are comfortable with, and can deliver, both 1-2-1 and group sessions in their role**.**:

- L3 Award in Education and Training (formerly PTLLS) or Teaching qualification, and/or willingness to undergo further training.
- An understanding of the principles underpinning teaching adults, i.e. planning, delivery, assessment and evaluation of learning.
- Experience of professionally engaging with adults and children
- A genuine commitment to the personal and occupational success of the long term unemployed
- Knowledge funded projects including European social funded projects
- Ability to work as a team, under pressure and in a fast-paced environment
- A good understanding of the barriers faced by inactive people, and the solutions that may be able to benefit them
- Ability to work collaboratively with others, whether in the same team or external support providers
- You’re a positive, energised and enthusiastic

  • Quality Inspector

    2 days ago

    Gainsborough, United Kingdom Search Consultancy Full time

    Quality Inspector Required - Gainsborough - 6 Month Fixed Term Contract (Possibility of becoming Permanent upon completion) Our client, based in Gainsborough, are looking for a quality inspector to join their in house quality team, reporting directly into the head of quality. Our client is a leading manufacturer and remanufacturer of exhausts systems,...

  • Quality Assurance Manager

    3 hours ago

    Gainsborough, United Kingdom Appcastenterprise Full time

    **About Kerry** Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across theworld. Our vision is to be our customers' most valued partner, creating a world of...

  • Quality Assurance Manager

    2 days ago

    Gainsborough, United Kingdom Careers In Group Full time

    **About Kerry** Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across theworld. Our vision is to be our customers' most valued partner, creating a world of...

  • Quality Assurance Manager

    4 days ago

    Gainsborough, United Kingdom Appcastenterprise Full time

    **About Kerry** Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across theworld. Our vision is to be our customers' most valued partner, creating a world of...

  • Quality & Compliance Assistant

    7 months ago

    Gainsborough, United Kingdom Parkacre Full time

    **Salary Range: £23,000.00 - £25,000.00pa** At Parkacre, our goal is to shape the future of nutraceuticals with market leading innovation, quality & collaborative partnerships. As award winning industry leaders in the field of full-service nutraceutical supply, the company specialises in manufacturing the highest quality vitamin and supplement products...

  • Quality Assurance Technologist

    4 days ago

    Gainsborough, United Kingdom Appcastenterprise Full time

    **About Kerry** A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a careerwith Kerry is something you can feel good about. **About the role** We are currently...

  • High-Quality CNC Turner Specialist

    24 hours ago

    Gainsborough, Lincolnshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    High-Quality Product Manufacturing:We are a leading Crankshaft manufacturer based in Lincoln, with a rich 100-year history in our sector. Our skilled workforce plays a pivotal role in maintaining and improving our reputation for delivering exceptional products globally.Salary Package:The salary for this CNC Programmer role is estimated at up to £50,000 per...

  • Complex Lead

    7 months ago

    Gainsborough, United Kingdom Knights Care Ltd Full time

    We are seeking a Complex Lead to join our dynamic and caring team at Drovers Call Care Home. You must be committed and passionate in your clinical practice. You will also need to be knowledgeable in the standards expected within this framework and driven to deliver to the highest standard of care. **Purpose of the role** - To provider strong leadership in...

  • Technical Project Lead

    4 weeks ago

    Gainsborough, Lincolnshire, United Kingdom Hexadex Ltd Full time

    We're seeking a highly motivated and experienced Project Development Specialist to lead our engineering projects from inception to delivery.This role requires strong technical skills, business acumen, and leadership abilities to drive project success and improve processes.The ideal candidate will have experience in developing and executing project plans,...

  • Lead Tutor

    6 days ago

    Gainsborough, United Kingdom Acis Group Full time

    **Who are Acis Group?** We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer’s...

  • Lead Chef and Restaurant Specialist

    3 weeks ago

    Gainsborough, Lincolnshire, United Kingdom Prezzo Full time

    About PrezzoWe're a leading Italian restaurant chain that's dedicated to delivering exceptional dining experiences. With over 160 locations across the UK, we're proud of our reputation for serving delicious, authentic Italian food in a welcoming atmosphere.The RoleWe're seeking an experienced Chef who can lead our kitchen team in delivering high-quality...

  • Clinical Team Lead

    7 months ago

    Gainsborough, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    Gainsborough Community Nursing Team are seeking an experienced, dynamic, resilient and compassionate leader to join their team as Clinical Team Lead. The CTL role requires robust and resilient senior leadership skills that ensure the workforce is empowered to deliver a continued standard of high quality care and great partnership working with the wider MDT,...

  • Production Area Lead

    7 months ago

    Gainsborough, United Kingdom Clean Tech Full time

    **The Role**: Production Team Leader **Location**: Hemswell, DN21 5TU **Shift Pattern/Working Hours**: 4on 4off Days and Nights 6am - 6pm / 6pm-6am **Salary**: £32,853.13 We are the UK's largest and most technically advanced PET bottle recycling plant, we play a critical role in ensuring we continue provide environmentally friendly packaging solutions...

  • Nursing Home Lead

    11 hours ago

    Gainsborough CP, United Kingdom Sy2 Full time

    Leadership Opportunity in Nursing Home CareSy2 is seeking an experienced Registered Manager to join our team at our nursing home in Gainsborough. As a leader in person-centred care, we provide a supportive environment for individuals with learning disabilities, mental health needs, and physical disabilities.The successful candidate will have a proven track...

  • Residential Care Lead

    7 days ago

    Gainsborough CP, United Kingdom Purosearch Ltd Full time

    Quality Improvement Manager - Nursing HomesLocation: Circa £60k plus company car & mileageA leading healthcare provider is seeking an experienced Quality Improvement Manager to join their team in a challenging and rewarding role.The successful candidate will have a proven track record of improving quality within healthcare settings and be able to provide...

  • Clinical Team Lead

    1 week ago

    Gainsborough, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    **We have an exciting opportunity at Lincolnshire Community Health Services NHS Trust (LCHS). Our staff collectively see thousands of people every day in community hospitals, health clinics, schools, children's centres and in patients' own homes. They also do something else very special; they are responsible for turning an ordinary day into something...

  • Patient Care Assistant Lead

    2 weeks ago

    Gainsborough CP, United Kingdom The Priory Full time

    Job DescriptionThe Priory is a leading provider of healthcare services, and we are currently recruiting for a Patient Care Assistant Lead to join our team. This exciting opportunity will see you working closely with patients, families, and colleagues to deliver high-quality care and support.Main Responsibilities:Support senior staff with patient care...

  • Patient Care Assistant Lead

    3 weeks ago

    Gainsborough CP, United Kingdom The Priory Full time

    About This RoleWe are seeking an experienced Patient Care Assistant Lead to join our team at The Priory.Job Summary:This role involves providing high-quality care and support to patients, working collaboratively with our multidisciplinary team to deliver exceptional patient outcomes.Responsibilities:Support qualified staff in assessing and implementing...

  • IT Service Delivery Lead

    1 month ago

    Gainsborough CP, United Kingdom Acis Group Ltd Full time

    About the CompanyThe Acis Group Ltd is a leading provider of IT solutions for the social housing sector. Our mission is to deliver high-quality services that improve the lives of our customers.Job DescriptionWe are seeking an experienced Service Improvement Specialist/Project Manager to join our team. The successful candidate will be responsible for leading...

  • Graduate Engineer

    6 days ago

    Gainsborough, United Kingdom CV-Library Full time

    Graduate Engineer Gainsborough £28,000 - £32,000 DAYS Company Profile: Our client, the world leading manufactrer based company are looking for a Graduate Engineer to join their team. Working within this established, global organisation, you will be functioning in a world class environment where Food Production alsong with Quality is of...