Protection Expert

2 weeks ago


Remote, United Kingdom Mojo Mortgages Full time

We’re **Mojo Mortgages.**

Here at Mojo Mortgages, we’re leading the industry on transforming the home buying experience. How are we doing that? Why are we winning so many awards? A laser focus on our customer & broker experience.

We believe in being great people to work with: we are passionate about our work, but we think it’s important to help others so the entire team gets better every day. We are entrepreneurial - we believe in challenging the status quo and solving problems our users will face tomorrow.

Perhaps most of all, we are inclusive. No matter who we are, where we come from or which project we work on, we are one team with one dream: improving the lives of our users through awesome experiences.

Our Protection Experts are a key part of our business, ensuring that the customers' needs are met and supported. In this role you will gain experience and exposure to whole of market insurance, working in a rapid pace FinTech space as well as experience working alongside our superstar mortgages and protection team. You will be well supported with 1-2-1’s, high quality leads, training and development plans and support with administration.

**Requirements**:
**What you will be doing**:

- Arranging protection reviews with our customers, by contacting them and helping them to recognise the need to protect their mortgage and their family from the potential impact of events such as redundancy, sickness and critical illness.
- Conducting in-depth reviews of customers protection needs, especially in relation to protecting their mortgage, by exploring current provision and agreeing future aims.
- Provide advice and recommend the best protection products for the customers personal circumstances.
- Be a wealth of knowledge on the protection marketplace (income protection, life cover and critical illness) so you can ensure the customer gets the right product(s) at the best price.
- Complete protection reviews to ensure that the customers needs are still being met.
- Retention of customers that have fallen into arrears or policies have lapsed.
- Negotiating with product suppliers for the best possible rates
- Keeping up to date with financial products and legislation
- Producing insurance quotes and issuing policy documentation
- Liaising with underwriters to ensure the best possible outcome for the client.

**What you will bring**:

- CeMAP or R05 or a willingness to work towards
- Whole of market or large panel experience
- Previous experience advising on income protection, life cover and critical illness
- Strong verbal and listening communication skills
- Ability to build rapport
- Skilled and versed in handling objections

**Benefits**
- Remote working
- Basic Salary - General (2 or less years protection exp) 30k. Senior (3 or more years protection exp) 35k
- OTE 55k
- Work from anywhere in the world for up to 30 days per year
- 25 days holiday plus bank holidays (up to 28 days with length of service)
- Half day holiday for your birthday
- Day off for moving house
- Company social events
- Pension via People's Pension (Pension match up to 5%)
- Sick pay and sick pay insurance
- Wellness programme from Able Futures
- Subsidised private medical insurance
- Critical Illness cover (From Nov 22 onwards)
- Death in service (4 times base salary) (From Nov 22 onwards)
- Enhanced Maternity, primary adoption pay
- Enhanced paternity & secondary adoption pay
- Compassionate leave
- Long service awards up to £3000
- Casual dress

Mojo



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