Campaign Executive

4 days ago


Wimbledon, United Kingdom Domestic & General (D&G) Full time

**Job Summary**:
Core to your role is ensuring campaigns are translated from the campaign brief, built, and signed off to the highest degree of accuracy, to deadlines, using the tools provided. You will be required to contribute to the maintenance of campaigns, making changes to improve performance of campaigns, and documenting all changes.

**Key responsibilities**:
Plan and build various CRM campaigns in the campaign management tool accurately

Peer signs off campaigns / changes to campaigns

Ensure administration logs are kept up to date for audit purposes

Document all processes and changes in Excel / Access

File and manage campaign execution briefs (CEBS) and escalate or feedback any issues to the requestor.

Contribute to the audit for the campaign team monthly - ensuring campaigns are reviewed end to end and any oddities are raised to CDM.

Participate and communicate effectively in team meetings

Ensure data integrity through following internal QA processes, identifying issues and escalating through correct channels

Effectively manage relationships with key stakeholders to ensure that they are kept up to date with any issues affecting the timing of and accurate campaign builds

Identify and escalate opportunities for improvements in marketing and operational performance

Identify and recommend any improvements in the build processes on an adhoc basis

Ad hoc tasks as required

**Systems Knowledge**:
Microsoft Outlook, Word, Excel and PowerPoint (Access desirable)

Prior experience of a CRM tool (desirable)

**Personal development**:
To ensure own responsibility for personal development areas and agree appropriate opportunities with your line manager

**Skills**:
Strong Administration skills Proficient in Microsoft Outlook, Word, Excel and PowerPoint

Strong communication & interpersonal skills - ability to communicate with all levels of management

Ability to work well in a team environment and build lasting working relationships

Ability to work independently; with a 'can-do' proactive attitude

Attention to detail is a MUST to ensure customer data is treated correctly.

**Desirable**:
MS Access

SQL

Campaign selection tools

**Experience**:
1-2 years admin experience

**Qualifications**:
A-level or equivalent


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