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3 months ago


St Helens, United Kingdom Torus Group Full time

**Part time - 25 hours - Support Network - Extra Care**

Our ambitious Extra Care new build programme will deliver 4 state of the art facilities by April 2024. The supporting local authorities will commission experienced registered care providers to deliver care and support 24/7 to enable people aged 55+ to remain independent and living well. Each scheme will have a dedicated Torus housing team who will work collaboratively with the care provider to ensure all residents are able to access opportunities to actively engage in social activities and events on their schemes and in their local communities. The schemes include commercially operated bistros and salons which will offer an exciting opportunity for local business to deliver services to residents and people in the surrounding areas.

This is an unrivalled opportunity for the Extra Care staff teams to help shape a successful independent living experience for our residents in ultra-modern environments.

**This is an important role in which you will**:

- Play a key role in providing a customer focussed reception service in an Extra Care Setting.
- Provide an effective administrative support service within the Extra Care Network.
- Work as part of a high performing team to ensure that residents receive high quality care and support services to meet their individual needs.

**To be successful in this role you will**:

- Experience of providing a customer focussed reception service.
- Experience of providing administration support to colleagues using excellent IT skills with good knowledge of Microsoft software including Excel, Word, Publisher.
- Experience of working with older and or vulnerable people within a housing or social care environment.
- The ability to deliver tasks and outcomes within agreed timescales.
- The ability to learn in-house systems efficiently.
- Evidence of operating collaboratively as one team to take collective responsibility for overall performance.
- Be willing to achieve CIH Housing and Property Management Level 3 qualification.

**_
PLEASE NOTE:_**
- Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;_
- _ Right to work verification _
- _Qualification certificate check_
- _ 2x Completed references _
- _OH Health Questionnaire - Fit For Work_
- _ DBS check (if required for role)_
- _ Completion of all new starter documentation including signed T&C’s_

**_ Happy to Talk Flexible Working _**

We are over 1,500 diverse and talented people sharing the same inspiring goal: to create a better society through providing homes people love to live in, in communities they want to be part of. We are true professionals, who thrive in this fast-moving, challenging and rewarding environment because we know that the stronger our organisation is, the better we can benefit our customers and colleagues alike.

Every single one of our colleagues has unique qualities that we value highly. We share a culture of innovation and bravery, working closely together to do the right thing for each other, for our customers and for the communities we live and work in.

We believe our people deserve the opportunity to explore themselves and their potential. That’s why we encourage and support everyone at Torus to be the best they can be. We are delighted to have been awarded Investors in People Gold status - because when our colleagues achieve their best, they’ll achieve their best for Torus.

We are Torus. We are building the future.

PLACEHOLDER