Customer Care

3 months ago

St Helens, United Kingdom MGH Electrical (UK) LTD Full time

MGH Electrical (UK) LTD is looking for an Office Administrator to join our team. The Office Administrator will be responsible for providing administrative support to the Director of Operations and the Executive Team. Duties will include answering phones, taking messages, filing, and providing assistance to the Executive Team. This position will also be responsible for maintaining office supplies and assisting with special projects as needed.

Suggested hours of work 09:00 to 15:00 Monday to Friday (we are willing to be flexible with regards to working hours arrangements).

**Duties and Responsibilities**
- Answer phones in a friendly, professional manner
- Take messages and return phone calls
- Maintain office supplies inventory
- Maintain office supply levels
- Order office supplies as needed
- Maintain confidentiality of all information provided to the Executive Team
- Perform other duties as assigned by the Executive Team or Director of Operations
- Dealing with customer care issues including speaking to customers via telephone
- Raising certification

**Experience and Qualifications**
- High School Diploma or equivalent experience required. College Degree preferred.
- Previous administrative experience preferred.
- Previous experience in customer service preferred.
- Previous experience with Microsoft Office Suite preferred.

**Job Types**: Full-time, Part-time
Part-time hours: 30-40 per week

Pay: £11.00-£12.00 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- St. Helens: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: Customer Care / Office Administrator

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