Customer Service and IT Support
5 months ago
**Job Title: Customer Service and IT Support**
**Salary: £24,000 - £27,000**
**Hours: Full Time**
**Location: Earlswood, Solihull (own transport essential)**
**Description**:
We are currently looking to recruit an enthusiastic team player to join our clients **Customer Service and IT Support **Team. They are a family run, successful and well-established business based near Earlswood/Tanworth in Arden. A background in Customer Service or IT is required.
It is essential that you have your own transport, as this location can’t be reached on public transport.
**Key Duties**:
- Ensure that customers receive full set up and ongoing support for full range of software
- Support with occasional opportunities to provide face to face training and technical support to our customers across the UK and Ireland
- To work closely across all teams from Membership Customer Service, Management, Software Development, Business Development and Sales & Marketing, to ensure constant up to date knowledge of all areas of the business
**Key Skills/Experience Required**:
- Strong interpersonal skills who can integrate into the team and collaborate effectively
- Previous experience within a customer service-based environment with an interested in IT would be preferred
- The ability to communicate technical concepts to a non-technical audience would be advantageous
- An ability to prioritise workload and perform well in busy periods
- Problem solving and a good initiative is essential
- Responsible for investigating and making and justifying technical decisions
It is essential that you have your own transport, as this location can’t be reached on public transport.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: MPR001036
-
Helpdesk Support, Customer Service
4 months ago
Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time**Job Title: Helpdesk Support, Customer Service** **Salary: Between £21,000 and £23,000** **Hours: Full Time, Monday to Friday 9 to 5** **Location: Tanworth in Arden, Solihull (own transport essential)** **Description**: We are currently recruiting for a competent and enthusiastic Helpdesk Support, Customer Service individual with an excellent telephone...
-
Customer Service Support Advisor
5 months ago
Solihull, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Customer Service
5 months ago
Solihull, United Kingdom RecFlex Full time**Job Title: Customer Support Officer** **Salary: £24,000 to £25,500** **Location: Shirley/hybrid** **Hours**: Monday - Sunday 37.5 hours per week between 08:00 - 22:00 (one hour lunch). This will be worked on a rota basis. Hybrid working is available for all employees and can be tailored to suit the individual. **Description**: **Working as a...
-
Customer Service
4 months ago
Solihull, United Kingdom RecFlex Full time**Job Title: Customer Support Officer** **Salary: £24,000 to £25,500** **Location: Shirley/hybrid** **Hours**: Monday - Sunday 37.5 hours per week between 08:00 - 22:00 (one hour lunch). This will be worked on a rota basis. Hybrid working is available for all employees and can be tailored to suit the individual. **Description**: **Working as a...
-
Customer Service
3 weeks ago
Solihull, United Kingdom Trelleborg Sealing Solutions (TSS) Full timeTrelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their...
-
Customer Service
4 months ago
Solihull, United Kingdom RecFlex Full time**Job Title: Customer Savings Officer** **Salary: £24,000 to £25,500** **Location: Shirley/hybrid** **Hours**: Monday - Sunday 37.5 hours per week between 08:00 - 22:00 (one hour lunch). This will be worked on a rota basis. Hybrid working is available for all employees and can be tailored to suit the individual. **Description**: **Working as a...
-
Customer Service
5 months ago
Solihull, United Kingdom Mitchell Adam Full time**Overview**: In this role, you will confidently manage relationships with clients to gain an understanding of their accounts and their outstanding invoices. You will receive training into all aspects of Credit Control like negotiating payment terms, reporting on accounts, allocating payments and retrieving late payments. Amazing Customer Service Skills and...
-
Customer Service Representative
7 days ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Leeds Building Society Full timeJob DescriptionDelivering Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Leeds Building Society Full timeJob DescriptionDelivering Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
3 days ago
Solihull, Solihull, United Kingdom THE RECRUITMENT DUO Full timeCustomer Service Advisor RoleThe Recruitment Duo is seeking a skilled Customer Service Advisor to support a wide range of customers in a dynamic team environment. As a key member of our team, you will be responsible for assisting with offboarding customers, handling their requests to cancel their contract service, and liaising with third-party suppliers to...
-
Customer Services Officer
5 months ago
Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time**Job Title: Customer Services Officer** **Salary: £21,500** **Location: Solihull** **Hours: 37.5 hours per week - Monday to Friday, 8.30am to 5.00pm (one hour for lunch) There is hybrid working options with at least one day a week to be based in the office.** **Description**: Due to expansion our client, a well-respected and long-established financial...
-
Customer Service Advisor
5 months ago
Solihull, United Kingdom KC Group Full time**Customer Service Advisor**: **Responsibilities of the Customer Service Advisor**: - Responding to customer queries, both internal and external. - Coordinating engineers' diaries, sending them details of customers' issues. - Supporting and completing administrative tasks where necessary. - Escalating customer queries where necessary, following company...
-
Customer Service Advisor
5 months ago
Solihull, United Kingdom Individual Specialist Cars Full time**The Role**: Reporting to the Customer Service Team Leader, responsibilities will include: - You will be the first point of contact for our customers, dealing with their enquiries with discretion, friendly and professional manner. As such, will play a key role in the success of the business. - Place the Customer experience at the heart of everything you...
-
Customer Service Advisor
5 months ago
Solihull, United Kingdom Bridge of Hope Full time** Job Title; **Customer Service Advisor **Start Date; **ASAP **Duration; **12 months **Job Type; **Contract, possibility to go permanent **Location**:Solihull, hybrid working once training is completed **Pay Rate; **£13.90 **Working Hours**:Monday to Friday 9-5 **Role Overview**: Your primary responsibility will be to assist with the rollout of...
-
Customer Service Advisor
1 month ago
Solihull, United Kingdom CV-Library Full timeRole description The role will work within the Metering Operations team within npower Business Solutions (I&C - Large business customers), which is responsible for managing the E2E delivery of metering services for customers in line with compliance obligations. This role will support with the rollout of AMR (Automated meter reading) metering and ensure AMR...
-
Customer Service Advisor
4 weeks ago
Solihull, United Kingdom Rullion Limited Full timeRole description The role will work within the Metering Operations team within npower Business Solutions (I&C - Large business customers), which is responsible for managing the E2E delivery of metering services for customers in line with compliance obligations. This role will support with the rollout of AMR (Automated meter reading) metering and ensure AMR...
-
Customer Service Representative
4 months ago
Solihull, United Kingdom Seismic Recruitment Full time**Customer Service Representative, Solihull** **Initial 6 month contract, very likely to be extended for the right person!** **Up to £14.75 p/h PAYE (Umbrella rates also available)** Are you seeking an exciting opportunity to showcase your abilities in a dynamic work environment? Are you looking for a role with lots of customer interaction? Then look no...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Leeds Building Society Full timeCustomer Service AssistantWe are excited to announce the opening of our 51st branch in Solihull, as part of our continued investment in refurbishments and expansion. This is a fantastic opportunity to join our vibrant and dynamic team, where you will have the chance to deliver exceptional customer service and make a real difference in people's lives.Key...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Leeds Building Society Full timeCustomer Service AssistantWe are excited to announce the opening of our 51st branch in Solihull, as part of our continued investment in refurbishments and expansion. This is a fantastic opportunity to join our vibrant and dynamic team, where you will have the chance to deliver exceptional customer service and make a real difference in people's lives.Key...