Booking Admissions Officer

3 months ago

London, United Kingdom King's College Hospital NHS Foundation Trust Full time

An exciting opportunity has arisen within the Admissions Team of the Surgical Theatres, Anaesthetics and Endoscopy care group at the Princess Royal University Hospital. We are seeking to appoint an enthusiastic and dedicated individual to join our team. The post holder will be a key member who enjoys the challenge of having a varied role across different specialities and departments providing a scheduling function for elective surgery.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

Previous applicants need not apply.

To be responsible for managing patients, waiting lists and admissions for a number of surgical consultants.

To fully involve the multidisciplinary team in the planning of admissions, ensuring that the patient is provided with appropriate information regarding their admission in a timely manner.

Maintain thorough and accurate records of all correspondence with patients throughout their admission process.

To ensure that patients are booked into the appropriate pre-assessment appointment service and liaise with the clinical staff as required, ensuring the clinics run smoothly and effectively.

To construct and schedule theatre lists as per department guidelines.

To ensure any patients cancelled on the day of admission/surgery for non-medical reasons, is reallocated a date for admission within 28 days, escalating any problems or issues within a timely manner.

To identify the needs of patients in conjunction with their admission episode, i.e. language barriers, anxiety, carer / dependency issues.

To manage waiting lists activity and admission data with Trust IT system such as EPIC.

The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital.
To observe the rules, policies, procedures and standards of King's College Hospital with all relevant statutory and professional obligations.
We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable

**At King’s we are a kind, respectful team**:
Kind. We show compassion and understanding and bring a positive attitude to our work

Respectful. We promote equality, are inclusive and honest, speaking up when needed

Team. We support each other, communicate openly, and are reassuringly professional

To observe and maintain strict confidentiality of personal information relating to patients and staff.
To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.

To be responsible for managing patients, waiting lists and admissions for a number of surgical consultants.

To fully involve the multidisciplinary team in the planning of admissions, ensuring that the patient is provided with appropriate information regarding their admission in a timely manner.

Maintain thorough and accurate records of all correspondence with patients throughout their admission process.

To ensure that patients are booked into the appropriate pre-assessment appointment service and liaise with the clinical staff as required, ensuring the clinics run smoothly and effectively.

To construct and schedule theatre lists as per department guidelines.

To ensure any patients cancelled on the day of admission/surgery for non-medical reasons, is reallocated a date for admission within 28 days, escalating any problems or issues within a timely manner.

To identify the needs of patients in conjunction with their admission episode, i.e. language barriers, anxiety, carer / dependency issues.

To manage waiting lists activity and admission data with Trust IT system such as EPIC.

To adhere to Trust and National waiting list targets and policies.

To liaise with Consultants and other users to ensure that operating lists are covered in respect to clinician leave arrangements, effectively communicating cancelled lists in a timely manner to Admission/Surgical Service Manager and clinical team.

To ensure as far as possible that theatre time is fully utilised by way of allocating patients to lists in accordance with department guidelines, clinical resources and consultant clinical requirements.

To actively participate in all initiatives to maximise patient attendance and theatre utilisation.

To maintain cancellation/short notice system for patients, to maximise utilisation of capacity as per Divisional policy.

To escalate in a timely and accurate fashion any utilisation and/or waiting list pressures to the Admissions Manager.

To work with and assist the Admissions Manager in developing good working practices and procedures across the department to meet Trust and National initiatives.

To support relevant clinical staff (as required) in prioritising elective admissions and communicating decisions with patients and

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