Recovery College Administrator

1 month ago


Chelmsford, United Kingdom Provide CIC Full time

To lead on and establish administrative processes that supports theMERC To carry out a range of administrative tasks and be able to provide coverfor other team members as and when required. To provide efficient and professional administrative support to MERCteam, this will include managing course registration, sending out of pre course information and dealing with questions and queries both in personand over the telephone. The role will also include managing the roombookings and diary management. To organise meetings (and take minutes), events, workshops and coursesincluding room bookings, ordering of hospitality, facilities and equipment,checking arrangements, preparing materials, taking registration, solvingorganisational issues on the day and assisting in the recording andreporting of the events.

To provide admin support for the production and distribution of the college prospectus (working closely with the communication team) to ensure that course listings and case studies are up-to-date. To undertake marketing and communication tasks as allocated by theRecovery College Operational Lead. To work with the Recovery College Operational Lead and thecommunication team to ensure consistent messaging, branding andcommunications standards across all MERC communications andmarketing activity. To support the Recovery College Operational Lead in managing theMERC social media accounts.

To undertake service promotion activities with colleagues. To be responsible for maintaining information systems in order to produce information as required. NP746 Recovery College Administrator B4 To develop and keep monitoring systems to ensure that all peopleundertaking courses at MERC are accounted for. To assist the Recovery College Operational Lead and Recovery CollegePeer Support Lead in producing reports which are circulated bothinternally and externally.

To ensure effective communication within the team and rapidly analysesituations as they occur, making personal judgment about what level ofsenior management to escalate serious matters To organise incoming mail and distribute appropriately, acting on urgentmatters. To ensure filing systems are maintained to a high standard and with duerecognition of the need for confidentiality and security. To ensure maintenance of office equipment and to have responsibility forthe storage, updating the inventory and signing in and out of MERC equipment. To prioritise own workload ensuring that relevant deadlines are met.

To order training materials and office supplies. OTHERThere may be a requirement to undertake other duties as reasonably required to support the organisation, which may include work at other organisations managed locations. This may also include work outside of the postholders normal sphere of activities, including functions not detailed within this job description or working within another location, environment or NHS Trust. However, the postholder will not be required to undertake any function for which he or she is not trained or qualified toperform.


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