Call Centre Operator

2 days ago


Warrington, United Kingdom Care at Home Group Full time

**We need you.**

Our team of oncall co-ordinators are people just like you who have come from all walks of life, different age groups, backgrounds and life experience. However, you will all have something in common

You will be the first person our team speak to when they call oncall when it is urgent, and they need advice and support.

Progression opportunities, we offer training and career development opportunities to all our employees who are looking for their next step.

**What are we looking for**
- Caring and empathetic people
- Great communication skills and love talking to people
- Happy and able to work flexibly
- Love to make a difference to people’s lives

**What are the shift patterns**
- Monday to Friday 17:00pm - 10:00pm
- Monday to Friday 21:00pm - 09:00pm
- Weekends - 09:00am - 21:00pm and 21:00pm - 09:00am

**What is the rate of pay**

Call handlers will be paid between £10.50 - £12.00 dependant on experience and shift pattern.

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Company pension
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Loyalty bonus

**Experience**:

- customer service: 1 year (required)
- Home care: 1 year (required)

Work Location: One location



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