Customer Service Call Centre

6 months ago


Warrington, United Kingdom Uniting People Full time

**Customer Service Call Handler**
**£22,700 + Bonus**
**Warrington**

We are recruiting for a global organisation at their office based in Warrington, you will be joining their specialist customer service team providing customers with a great service.

The role offers full training.

**Salary + Bonus**
- **Salary**_**:_£22,700 + £1500 annual bonus

**Bonus**:

- Attendance /Performance Bonus: Up to £375 per quarter
- Upselling Bonus - Uncapped commission

**Working Hours**_**:_
- Rotational Shift Pattern - 2 weeks_
- _Week 1 - Monday to Friday - 9am until 5.30pm_
- _Week 2 - Monday to Friday - 8.30am until 5.00pm_

**Role**:

- Answering inbound calls from customers
- Resolving any issues customers have regarding bills, accounts or payments
- Provide great customer service
- Working towards targets and KPI's
- Up-selling to customers where appropriate
- Advising customers on the best products and services for them
- Having great knowledge of the products/ tariffs available - Full Training Provided

APPLY NOW

**Job Types**: Full-time, Permanent

Pay: From £22,700.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



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