Contract Support

3 weeks ago

London, United Kingdom CBRE Full time

Posted- 06-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**Purpose**

Responsible for the Administration and processing of all PO's from start to finish and Invoice submission to the client. Provide support to the contract in all areas of the contract support wheel. Entering Engineering payroll costs and for preparing billing file for invoicing in line with the Contract. Provide financial information to complete Client Accruals. Competing client specific tasks, some of which detailed below.

**Key Accountabilities**:
Provide financial administrative support & expertise to support the Finance Account Lead in management of financial information and ownership on resolution of specific issues.

Working closely with operations and commercial team to ensure the accurate and prompt P2P process, to ensure that all Vendor costs are processed within the DB Contractual 180 day cutoff

Support with Vendor Invoice query resolution

Raise invoices to the Client for all Service line areas within your responsibility

Create and Upload to Ariba all Invoice files for UKI Finance Team submission to DB UK and maintain a Tracker of all invoices raised, consolidating for Month End Close Reporting

Assist with people records such as new starters, leavers and competency records. To book training for the account and maintain an up-to-date training matrix.

To support the DB on and off boarding of all CBRE employees for security purposes.

Update customer escalation cards and Org Charts.

Organise and collate Reward and Recognition award ceremonies for vendors on DB estate.

To create accurate and detailed purchase orders in a timely manner, in-line with SOX guidance and become a system expert in the ERP.

Regularly review all works in progress. Contact the relevant persons for updates minimum of weekly.

Receipt all POs within your remit once complete (within 24 hours of completion confirmation).

Investigate and resolve any supplier invoice issues

Review all works that have been receipted and not yet invoiced. Ensure all queries are resolved within 180 days of completion. Liaise with all necessary internal and external customers until resolved.

Review and completed reports when requested - this includes Invoice Pool, Receipting (WIP), Receipted and not yet invoiced, rejected invoices, OPO and Overtime.

To attend meetings when required and share best practise.

Ensure that there is a clear and auditable trail for all role responsibilities inline with commercial guidance

Actively identify/implement innovations across the contract to enhance performance and continue to meet the client’s expectations.

Promote and maintain CBRE culture throughout teams, demonstrate the CBRE, QHSE and customers expected behaviors at all times.

Support internal and external clients with any ad-hoc administrative task when requested or confirmed by your line manager.

**Personal Experience/Qualifications/Skills**:
**Education** A good basic education is essential, with at least GCSE passes in Maths and English or equivalent.

[Desirable]

Higher educational qualifications to ‘A’ level/HNC/D or degree would be beneficial or equivalent.

**Training***

[Essential] Excellent PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level.

[Desirable] PowerPoint and CAFM systems.

**Experience***

[Desirable] 3 years experience in a similar role.

[Desirable] Previous experience of a customer-facing role using operating systems such as Dynamics AX or Concept software.

[Desirable] Some financial / accounting experience would be an advantage.

**Aptitudes**

Must demonstrate a strong sense of customer focus.

Excellent verbal, and good basic standard of written, communication skills.

Self-motivated and systematic.

Results/ task orientated, attention to detail and accuracy.

Excellent time management and organisational skills.

Commitment to continuous improvement.

Ability to work as part of a team, as well as independently.

Character

Committed to customer service delivery.

Reliable and committed.

Confidential and discrete approach.

Calm manner, able to work under pressure and with changing demands and priorities.

Smart appearance.

Be flexible to work outside of core office hours from time to time.

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