Contract Support

1 month ago

London, United Kingdom CBRE GWS Full time

**Company Profile**

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

**Job Title: Contract Support**

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

**RESPONSIBILITIES**
- Determine the nature, priority of faults based on information provided by the client
- Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
- Managing the supply chain and drive them to attend within required SLA’s
- Driving the engineering team to attend to all callouts within required SLA’s
- To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this
- Raise and assign work orders to relevant resources
- Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations
- Promote and maintain CBRE culture throughout teams
- Monitoring calls received from the customer through to call completion and updating records
- Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s.
- Ensure QHSE documentation is maintained and readily available using company systems
- Manage system as a key user on site including PPM records, reactives and reporting
- Promote and maintain company culture throughout the team
- Maintain people records such as new starters, leavers, general staff changes, contact details, etc
- Effective communication with all levels of internal teams and external customers
- Familiar with daily operations and the specific scope of the contract
- Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager

**PERSON SPECIFICATION**

**Education**
- Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.
- Education to A-Level/HNC standard would be beneficial

**Training**
- Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
- Experience of using Dynamics, Concept, Maximo.

**Experience**
- Experience of a similar customer facing role in a medium-sized business.
- Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

**Aptitudes**
- Excellent command of the English language demonstrated through good verbal and written communication.
- Must be detail conscious, accurate and methodical in approach.
- Strong organizational and communication skills
- Able to work systematically and use own initiative.
- Able to work on more than one task at any given time.
- Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

**Character**
- Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.
- Reliable, able to complete work within required time frame and manage own deadline requirements.
- Calm manner able to work under pressure and against rapidly changing demands and priorities.
- Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

**Salary**: £26,000.00-£34,000.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London, SE1 0HL

  • Contract Support Assistant

    1 month ago

    London, United Kingdom Churchill Contract Services Ltd Full time

    **Contract Support Assistant** **We Put People First so you can Deliver Outstanding Service** We are looking for a Contract Support Assistant to join our team based in London, Fleet Street. At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in...

  • Learning Support Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time

    We are working with a large ‘Good Ofsted rated’ special school in Wandsworth SW19 postcode, who are looking to recruit experienced SEN Teaching Assistants and Residential Support Workers. These roles are long term positions. They will begin with a probationary period and if this is passed there are long term contracts available with weekly shift work and...

  • Learning Support Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time €85 - €95

    Teaching Assistants required for Newham Primary School. Classroom Support are excited to be recruiting on behalf of a Primary school in Newham that caters for students with ASD and other complex learning difficulties. The positions will start as temporary and have the option to move onto permanent contracts after 12 academic weeks. They are looking for SEN...

  • Learning Support Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time €85 - €95

    Teaching Assistants required for Newham Primary School. Classroom Support are excited to be recruiting on behalf of a Primary school in Newham that caters for students with ASD and other complex learning difficulties. The positions will start as temporary and have the option to move onto permanent contracts after 12 academic weeks. They are looking for SEN...

  • Learning Support Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time €425 - €475

    1:1 SEN Learning Support Assistants required for Southwark Primary and Secondary Schools. We are recruiting on their behalf, looking for 1:1 SEN Learning Support TA’s, for children with ASD and SEMH. A fantastic opportunity for somebody who enjoys and understands children with behaviour issues and can relate with them on a personal level. There is a...

  • Learning Support Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time €425 - €475

    1:1 SEN Learning Support Assistants required for Southwark Primary and Secondary Schools. We are recruiting on their behalf, looking for 1:1 SEN Learning Support TA’s, for children with ASD and SEMH. A fantastic opportunity for somebody who enjoys and understands children with behaviour issues and can relate with them on a personal level. There is a...

  • Sharepoint IT Trainer Contract

    4 weeks ago

    London, United Kingdom IP Support Full time

    Our client is a leading law firm within its field, with a European presence. They are seeking to hire for a **3 month contract a SharePoint Online Trainer / IT Trainer** This is an exciting new opportunity to work for our client a London based law firm on a 3 month contract basis. **For this position SharePoint experience is essential.** In this position...

  • Learning Support Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Hayes who are looking for Learning Support Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...

  • Learning Support Assistant

    1 week ago

    London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Hayes who are looking for Learning Support Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...

  • Learning Support Assistant

    3 days ago

    London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Feltham who are looking for SEN Teaching Assistants to start ASAP.This role is perfect for those looking to begin/build upon their career in education.We are looking for people who meet any of the below criteria:Have experience as a Teaching Assistant Have experience in a school setting Have...

  • Learning Support Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Feltham who are looking for SEN Teaching Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...

  • Learning Support Assistant

    1 week ago

    London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Feltham who are looking for SEN Teaching Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...

  • Support Worker

    4 days ago

    London, United Kingdom Choice Support Full time

    Location London - Beckenham - Contract Permanent - Hours Full time/ Part time/ Casual - Salary £10.82 - Closes 24/07/23 Are you looking for a rewarding job supporting people with learning disabilities and autism to have fun and learn new skills? **About the role**: Jubilee Day Centre is a day service for adults with autism and learning disabilities. The...

  • Learning Support Assistant

    2 days ago

    Ealing, Greater London, United Kingdom ClassRoom Support Full time €425 - €475

    We are working to recruit on behalf of several schools in Ealing who are looking for experienced and qualified Learning Support Assistants to start asap. The roles cover a wide range of age groups and learning disabilities so anyone with experience in working with children with learning disabilities is encouraged to apply. You will be rewarded with...

  • Learning Support Assistant

    3 days ago

    Ealing, Greater London, United Kingdom ClassRoom Support Full time €425 - €475

    We are working to recruit on behalf of several schools in Ealing who are looking for experienced and qualified Learning Support Assistants to start asap. The roles cover a wide range of age groups and learning disabilities so anyone with experience in working with children with learning disabilities is encouraged to apply. You will be rewarded with...

  • Learning Support Assistant

    9 hours ago

    Hammersmith, Greater London, United Kingdom ClassRoom Support Full time €425 - €475

    We are working to recruit on behalf of several schools in Hammersmith who are looking for experienced and qualified Learning Support Assistants to start asap. The roles cover a wide range of age groups and learning disabilities so anyone with experience in working with children with learning disabilities is encouraged to apply. You will be rewarded with...

  • Learning Support Assistant

    9 hours ago

    Hammersmith, Greater London, United Kingdom ClassRoom Support Full time €425 - €475

    We are working to recruit on behalf of several schools in Hammersmith who are looking for experienced and qualified Learning Support Assistants to start asap. The roles cover a wide range of age groups and learning disabilities so anyone with experience in working with children with learning disabilities is encouraged to apply. You will be rewarded with...

  • Support Worker

    4 days ago

    London, United Kingdom Choice Support Full time

    Location London - Sutton - Contract Permanent - Hours Full-time - Salary £11 per hour - Closes 11/02/24 Join our team as a support worker where you will support adults to continue living the life they prefer to lead within their own home environment. **About the role**: We are looking for a Support Worker who has a passion for empowering people to lead an...

  • Contract Support

    1 month ago

    London, United Kingdom Dalkia Full time

    Purpose of the Job To manage and provide leadership to the contract support team for all operational, commercial and financial aspects of a contract or portfolio of contracts. Working closely with the Contract Managers to ensure external and internal KPI’s are achieved and delivered to a high standard. Responsible for exceptional customer service...

  • Teaching Assistant

    7 days ago

    London, United Kingdom ClassRoom Support Full time €85 - €95

    Classroom Support are excited to be recruiting on behalf of Primary, Secondary and SEN schools in Brixton and surrounding area's that cater for SEN students. The positions will start as temporary and have the option to move onto permanent contracts after 12 academic weeks. They are looking for SEN experienced Teaching Assistants who have supported students...